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Housing Options Backlog Officer

5 months ago

Liverpool, United Kingdom Service Care Full time

**Job Title: Housing Options Backlog**
**Contract: 3 month temp ongoing**
**Location: Liverpool, remote working available**

**Hours: 35**

**Purpose of the Role**
I am representing a client based in Liverpool, who are looking for someone to support the reduction of backlog case work in the Housing Options Team.

**Main Responsibilities**
- Work with people in housing need and those who are potentially homeless to identify and address their housing and support needs. To identify problems causing their potential homelessness and provide them with tailored advice and assistance to secure alternative settled accommodation and prevent their becoming homeless
- Assisting with the placement and rapid move on of single clients and homeless families into settled accommodation
- Assisting with the transfer of clients out of temporary accommodation into vacant hostel accommodation
- Monitor clients on a regular basis to ensure they are placing bids on Property Pool to secure accommodation
- Identify the support needs of service users and make appropriate referrals to other Council teams and external agencies

**Requirements**:

- Substantial experience of interviewing and negotiation skills including direct experience of working to prevent homelessness
- Experience of making detailed inquiries in connection with homelessness
- Experience of homelessness and housing advice work
- Knowledge of Landlord and Tenant, Immigration, Welfare Benefits, and relevant Social Services legislation
- Ability to think creatively in finding solutions to preventing homelessness
- Ability to negotiate and work assertively, yet in a sensitive manner, with those who are homeless to ensure that they achieve a realistic understanding of their situation and to discuss the options available to them
- Ability to accurately record statements and findings

If you are interested in this position and meet the above criteria, please send your CV now for consideration.