Lettings Assistant

6 days ago


London, United Kingdom iWork Recruitment Limited Full time

Contract to start ASAP until 23-09-22 with a possible extension.

**JOB PURPOSE**:
The primary aim of the Lettings Assistant is to liaise with internal colleagues, including Property Services and Housing Needs to ensure a prompt turnaround of empty homes.

Administrative responsibility for all matters arising from the voids and lettings processes. Working closely with the Neighbourhood Services Teams to ensure efficient management of tenancy terminations, decants, management transfers and other matters arising that affect end to end times for managing empty homes and re-letting.

**DESCRIPTION OF DUTIES**:
Working with colleagues to ensure effective void management processes. Managing decant cases, assisting in matching properties for management transfers. Overseeing and ensuring updates are provided for zero rents and Orbis accounts.

Responsible for lettings administration, ensuring all records relevant to the role are completed promptly and are accurate.

Responsible for producing lettings packs and ensuring that the information contained within the packs are accurate and up to date.

Liaise with the Voids and Allocations Teams effectively to ensure a prompt turnaround of empty homes, thereby minimising rent loss.

Sending adverts for empty homes to housing allocations on a weekly basis ready for advertising on the Clientl’s choice-based lettings site. Recording virtual viewings as and when required.

Responsible for system updates including processing end of tenancies. Working closely with Neighbourhood Services Teams to ensure that they are processing end of tenancy notices promptly and reporting these to the Lettings Team as and when they occur.

Coordinate and administrate the void call over meetings, ensuring all papers are accurate and agenda is agreed by the Lettings Manager/Head of Neighbourhood Management.

Maintain and use performance dashboards to provide status reports as and when required.

Provide information and advice to new and prospective residents about the lettings process.

5207857-06-22

**Salary**: £14.39 per hour

Schedule:

- Monday to Friday

Reference ID: 5207857-06-22


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