Travel Operations and Administration Executive

4 days ago


Surrey, United Kingdom Antella Recruitment Full time

Travel Operations and Administration Executive

Base Salary £24,000 + Benefits

Hybrid - Part Remote and Part Office - Surrey

My client is an award-winning luxury travel company with a focus on high end travel within Latin America selling through both the travel trade and direct consumer channels.

Due to expansion, they are now seeking to recruit an Operations and Administration Executive to join their team.

Their Latin America portfolio features Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Paraguay, Peru and Uruguay.

The Travel Operations and Administration Executive will be responsible for the confirmation of bookings, cross-checking invoices, deferring bookings, sending out final documentation and tickets, and requesting rates from suppliers.

Applicants must have experience in the travel industry in a similar role.

The role is offered on a hybrid basis with two days per week spent in the office.

Travel Operations and Administration Executive Duties:
Confirm booking arrangements and checking invoices against travel itineraries

Working with the sales consultant to resolve any booking confirmation issues

Liaising with our partners and suppliers with regards to bookings and travelling clients

Managing flight queues and airline schedule changes for the sales consultants

Preparing and sending travel documents to clients at time of booking and prior to travel

Help in obtaining up to date rates / product details, and loading them into the booking system

Keeping in touch with product developments, ensuring you are up to date with commercial knowledge and understanding of hotels / flights / infrastructure.

Travel Operations and Administration Executive Experience Required:
Previous travel industry experience in a similar role within customer services, support, or administration

Deliver exceptional customer service through genuine relationship management and your desire to exceed clients' needs

Be proactive, with the foresight to think ahead for our clients anticipating their needs

Be acutely aware of the need to pay extra attention to the finer details of a booking

Travel Operations and Administration Executive Salary and Benefits:
Base Salary to £24,000

23 days annual leave

Hybrid working

Discounted travel

Monday to Friday



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