Phone Based Customer Service Assistant
3 weeks ago
A new exclusive role has come up for a great client of ours based in Hunslet - Leeds. They are looking to expand their team and are recruiting for a Customer Service Assistant to join them.
In this position you will be responsible for managing the office phone line, dealing with any initial customer enquiries as well as exiting customer calls. You will build and retain client relationships and present the company in a professional and expert manner.
This role offers great development a progression opportunities with a clear career path for promotion and learning.
Some of the responsibilities include:
- Answering all phone calls in a timely and professional manner
- Dealing with customer enquiries and giving relevant information
- Passing on information to the relevant departments
- Provide documents and quotes to customers
- Liaise with suppliers when necessary
Essential Experience/Attributes:
- Experience in a similar role would be ideal, however they would look at a strong customer service background if your are comfortable working on the phones
- Strong communication skills
- Computer literate
- Team player
This role is working Monday - Friday, working 1 Saturday a month (part time shifts vary) This is a great opportunity for someone looking to be part of a social but hardworking team, with the chance of progression.
Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levelswithin finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester.Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
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