Case Work Administrator

2 weeks ago


London, United Kingdom Reed Secure Full time

Reed Secure are working with the Crown Prosecution Service, they are seeking a number of Casework Assistants to join them to provide casework and general administrative assistance to prosecution team members.
You will act as a point of contact for the unit, dealing with enquiries and correspondence in a professional and courteous manner. Yoi will assist in the preparation of cases for court, ensuring that all case files are accounted for.
Duties
- Preparing case files for court within timescales ensuring all tasks are completed to a high standard and within the deadlines set. Undertake administrative actions, working in an organised manner and in accordance with standard operating procedures.
- To be proactive in carrying out designated tasks to a high standard within the team’s specified deadlines.
- To accurately record case outcomes within required timescales on the Case Management system (CMS), carrying out post hearing actions on cases in accordance with prosecutor instructions General computer database inputting.
- Preparing cases for court hearings and serving material on other parties ensuring all information is recorded on CMS accurately
- Checking documents prior to dispatch alerting others to any potential data breaches, taking corrective action as directed.
- Working on Reception, acting as first point of contact in meeting visitors, checking core details and directing them to the correct person/team.
- Dealing with telephone enquiries in a professional manner, linking correspondence to case files and completing related tasks on cases in accordance with prosecutor instructions
- Produce basic letters, following a standard format.
- Record and update case file details accurately on to the CMS database within required time limits ensuring post hearing actions are competed in accordance with area guidance and standard operating practices
- Provide general administrative assistance to the team
- Dealing with correspondence and enquires from stakeholders, Defence and colleagues in a timely and professional manner
- Supporting colleagues in their role for the wider team to achieve deadlines and team targets
This is a 6-month contract opportunity with the potential for extension offering and hourly rate of
The hourly rate offered for this opportunity is £14.32 per hour for the first 12 weeks and £16.13 thereafter.
Please be aware all offers will have to undergo a DBS check.


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