Welcome & Service Assistant
7 days ago
As the public face of our properties, you’ll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit.
**Salary**:£11.64 per hour
**Contract**:Fixed term contract until 28 February 2025
**Hours/working pattern**:This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but we’re looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We’d give you as much notice of this as possible. On average, you'll work one to two days per week.
What it's like to work here:Reporting to the Welcome Manager, you’ll be part of a mixed team of staff and volunteers working within the Visitor Experience department at Upton House and Gardens and Canons Ashby. This is a public facing role which can be both challenging and rewarding. Training on our customer policies and expectations will be provided.
What you'll be doing:As a Welcome & Service Assistant, it's your role to ensure that the welcome our visitors receive is excellent, setting them up for an amazing experience for the day.
You'll answer queries and make sure visitors can find everything they need for their visit. Understanding how and why we engage our supporters is important. Working with our spirit of place you'll work with the visitor welcome team to link everything we do back to our cause and the ongoing work we do.
You'll achieve high standards of presentation at the property, and ensure all our communications with our visitors are clear and consistent, from the first click on the website, to the posters and signs around the property. No two days are the same.
Great visitor experiences are in our nature, and we believe everyone should feel welcomed, appreciated and more engaged because of the excellent service you provide. This role would suit anyone with an enthusiasm for delivering great customer service.
Who we're looking forWe'd love to hear from you if you're:
- customer focused with an understanding of the importance of great service
- a team player, but also can work on your own initiative
- well organised and adaptable
- willing to learn new skills
- have a positive attitude
The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax-free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
- Independent financial advice
Requirements :Compliance.Eligibility to Work in the UK
Fixed Term p/t (until 28/02/25)
-
Welcome & Service Assistant
2 weeks ago
Banbury, United Kingdom National Trust Full timeAs the public face of our properties, you’ll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit. **Salary**:£10.78 per hour **Contract duration**:Fixed term contract until 31 January 2025 **The Hours**:Flexible hours to be discussed at interview. You'll be...
-
Welcome & Service Assistant
2 weeks ago
Banbury, United Kingdom National Trust Full timeAs the public face of our properties, you’ll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit. **Salary**:£10.78 per hour **Contract duration**:Fixed term contract until 31-Aug-2024 **The Hours**:Flexible hours to be discussed at interview with a variety...
-
Welcome & Service Assistant
1 week ago
Banbury, Oxfordshire, United Kingdom National Trust Full timeAs the public face of our properties, you'll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit.Salary:£10.78 per hourContract duration:Fixed term contract until 31-Aug-2024The Hours:Flexible hours to be discussed at interview with a variety of shift patterns...
-
Service Coordinator
4 weeks ago
Banbury, United Kingdom Bennett & Game Recruitment Full timeService Coordinator required. Our client is a well-established manufacturer of special purpose machinery based in the Banbury area. Due to ongoing success, they are seeking an enthusiastic Service Coordinator to join the team. **Service CoordinatorPosition Overview** - Scheduling service engineers workload, including booking flights and accommodation. -...
-
Service Manager
4 weeks ago
Banbury, United Kingdom Royal Voluntary Service Full timeRoyal Voluntary Service has an opportunity available for a Service Manager to join our team. You will join us on a part-time, permanent basis, and in return, you will receive a competitive salary of £12.52 per hour (£22,861 FTE) About the Service Manager role:This is an exciting opportunity to be part of a growing team providing Dementia Support...
-
Service Manager
1 month ago
Banbury, United Kingdom Royal Voluntary Service Full timeRoyal Voluntary Service has an opportunity available for a Service Manager to join our team. You will join us on a part-time, permanent basis, and in return, you will receive a competitive salary of £12.52 per hour (£22,861 FTE) About the Service Manager role:This is an exciting opportunity to be part of a growing team providing Dementia Support...
-
Service Manager
5 days ago
Banbury, United Kingdom Royal Voluntary Service Full timeRoyal Voluntary Service has an opportunity available for a Service Manager to join our team.You will join us on a part-time, permanent basis, and in return, you will receive a competitive salary of £12.52 per hour (£22,861 FTE) About the Service Manager role: This is an exciting opportunity to be part of a growing team providing Dementia Support Service...
-
Service Manager
5 days ago
Banbury, United Kingdom Royal Voluntary Service Full timeRoyal Voluntary Service has an opportunity available for a Service Manager to join our team.You will join us on a part-time, permanent basis, and in return, you will receive a competitive salary of £12.52 per hour (£22,861 FTE) About the Service Manager role: This is an exciting opportunity to be part of a growing team providing Dementia Support...
-
Customer Service Assistant
3 weeks ago
Banbury, United Kingdom EG Group Full time**Role**:Customer Service Assistant **Location**:Banbury, OX16 4SZ **Hours**:Part-Time Hours Available **Hourly Rate**:£10.50 **Aged 18+** **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt store!...
-
Customer Service Assistant
3 weeks ago
Banbury, United Kingdom EG Group Full time**Role**: Customer Service Assistant **Location**: Banbury, OX15 4AB **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.05 above 18 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...
-
Customer Service Assistant
1 week ago
Banbury, United Kingdom EG Group Full time**Role**: Customer Service Assistant **Location**: Banbury, OX16 4SZ **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...
-
Customer Service Assistant
3 weeks ago
Banbury, United Kingdom EG Group Full time**Role**: Customer Service Assistant **Location**: Banbury, OX15 4AB **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 / £11.00 Night Shift Aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer...
-
Customer Service Assistant
5 days ago
Banbury, United Kingdom EG Group Full time**Role**: Customer Service Assistant **Location**: Banbury, 0X15 4AB4 **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...
-
Customer Service Assistant
4 weeks ago
Banbury, United Kingdom Asda Express Full time**Role**:Customer Service Assistant **Location**:Banbury, OX16 4SZ **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail...
-
Customer Service Assistant
4 weeks ago
Banbury, United Kingdom Asda Express Full time**Role**:Customer Service Assistant **Location**:Banbury, OX16 4SZ **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail...
-
Customer Service Assistant
2 days ago
Banbury, United Kingdom Asda Express Full time**Role**:Customer Service Assistant **Location**:Banbury, OX15 4AB **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail...
-
Customer Service Assistant
1 week ago
Banbury, Oxfordshire, United Kingdom EG Group Full timeRole: Customer Service AssistantLocation: Banbury, OX15 4ABHours: Part-Time / Full-Time Hours Available / PermanentHourly Rate: £10.50 / £11.00 Night Shift Aged 18+Bonus Scheme: Quarterly Bonus IncentiveCompany: EG GroupWe are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail...
-
Head of Training Services
4 weeks ago
Banbury, Oxfordshire, United Kingdom Royal Voluntary Service Full timeRoyal Voluntary Service has an opportunity available for a Service Manager to join our team.You will join us on a part-time, permanent basis, and in return, you will receive a competitive salary of £12.52 per hour (£22,861 FTE) About the Service Manager role: This is an exciting opportunity to be part of a growing team providing Dementia Support...
-
Service Manager
5 days ago
Banbury, Oxfordshire, United Kingdom Royal Voluntary Service Full timeRoyal Voluntary Service has an opportunity available for a Service Manager to join our team.You will join us on a part-time, permanent basis, and in return, you will receive a competitive salary of £12.52 per hour (£22,861 FTE) About the Service Manager role: This is an exciting opportunity to be part of a growing team providing Dementia Support...
-
Food Service Assistant
2 weeks ago
Banbury, United Kingdom Sodexo Full timeJob IntroductionAre you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.Join our team as a Food Service Assistant in Banbury- OX16 2QU and be a vital part of delivering exceptional food services! We're looking for enthusiastic individuals to come and join us at our prestigious corporate...
