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Service Manager

3 months ago


Banbury Oxfordshire, United Kingdom Royal Voluntary Service Full time

Royal Voluntary Service has an opportunity available for a Service Manager to join our team.You will join us on a part-time, permanent basis, and in return, you will receive a competitive salary of £12.52 per hour (£22,861 FTE)

About the Service Manager role:

This is an exciting opportunity to be part of a growing team providing Dementia Support Service within Oxfordshire. The Service Manager has the responsibility for the coordination of organising and facilitating the successful and safe provision of 2 weekly activity groups (Wednesday and Thursday) and 1 monthly group for people living with dementia and/or their carers, sourcing, arranging and delivering activities, refreshments and meals. Groups are based at the Cornhill Centre, Banbury.

The role includes staff management, recruitment, training and support of volunteers, networking with key stakeholders, processing referrals, ensuring the service is delivered in line with funding agreements, and developing the service further with Royal Voluntary Service Vision and Core Values in order to achieve key performance targets.

Hours: Working 20 hours a week across 3 days, including Tuesday, Wednesday and Thursday.

Benefits

  • 26 days' holiday (pro rata) plus paid statutory Bank Holidays (pro rata)
  • Ten weeks' company sick pay following successful completion of probation
  • A great pension scheme
  • 2 x Salary Death in Service Benefit, subject to qualification
  • Enhanced Family Leave schemes
  • An employee benefits package that gives access to an exclusive rewards website to get discounts and cashback online
  • A 24-hour doctor line, financial support with dental/optical and other therapies
  • A free and confidential employee assistance programme with up to six face-to-face sessions counselling included
  • Extensive online and on the job training to ensure you will succeed in your role
  • Opportunities to discuss flexible working
  • Opportunities to develop new skills and progress your career
  • The chance to make a positive, lasting impact that changes lives, communities and society

What you'll bring as our Service Manager:

Knowledge

  • GCSE Maths and English grade A-C or Scottish Higher qualification in English.
  • A knowledge and/or experience of dementia
  • An understanding of the value of group activities for people living with dementia
  • Knowledge of relevant legislation including Safeguarding / Adult and Child Support and Protection, Health & Safety and the Mental Capacity Act
  • An understanding of the need for client confidentiality
  • An understanding of collaborative working

Skills

  • Good organisation and facilitation skills
  • Good communication and listening skills
  • Ability to proficiently use standard IT systems

Experience

  • Experience of networking with key stakeholders
  • Experience of delivering activities within a group setting
  • Experience of managing a budget and allocating resources effectively
  • Experience of producing written reports in a timely manner for managers and or commissioners
  • Experience of managing and coordinating staff and volunteers

Please refer to the role profile available to view on this vacancy for full details of this opportunity.

If you feel have the skills and experience to become our Service Manager please click ‘ apply' today, we'd love to hear from you

If you are successful with your application the role will be subject to satisfactory DBS check .

The closing date for this role is 26th June 2024 . However, we reserve the right to close this vacancy early should sufficient applications be received.

At Royal Voluntary Service our goal is to welcome everyone and build inclusive and diverse teams. We celebrate difference and encourage everyone to join us and be themselves at work.

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