Service Coordinator

2 days ago


Banbury, United Kingdom Bennett & Game Recruitment Full time

Service Coordinator required. Our client is a well-established manufacturer of special purpose machinery based in the Banbury area. Due to ongoing success, they are seeking an enthusiastic Service Coordinator to join the team.

**Service CoordinatorPosition Overview**
- Scheduling service engineers workload, including booking flights and accommodation.
- Welcoming customers to the facility and facilitating tours of the premises
- Creating purchase order entries for services
- Manage the service filing system
- Dealing with urgent customer requests
- Managing the creation of training and machine manuals
- Assisting with setting up meeting rooms
- Assist with creating quotations for the service department
- Adhere to the Spares process from customer query, to quotation, ordering of goods and invoicing.

**Service CoordinatorPosition Requirements**
- Previous experience within Service Coordinating or similar
- Background in the engineering or manufacturing industries is desirable
- Experience with Microsoft Word, Excel and Outlook
- Based in a commutable distance of Banbury
- Strong communication / customer service skills
- Experience with SAP or similar
- Previous experience with a CRM system

**Service CoordinatorPosition Remuneration**
- Starting salary: £23,000
- Working hours 08:45 - 16:45 Monday to Friday
- 25 Days Holiday, plus bank holidays
- Free onsite parking
- Career and Training Program
- Pension & Bonus scheme


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