Assistant Director of Policy and Strategy

6 months ago

London, United Kingdom Parliamentary and Health Service Ombudsman Full time

**Details**:
**Reference number**:

- 339729**Salary**:

- £67,893 - £79,284- Manchester: £67,893 - £74,796 London: £71,967 - £79,284**Job grade**:

- Other**Contract type**:

- Permanent**Type of role**:

- Policy
- Strategy**Working pattern**:

- Full-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Manchester, North West England, M2 3HQ : City of Westminster, London (region), SW1P 4QPAbout the job

**Job summary**:
**Influence change and elevate your career as Assistant Director of Policy and Strategy.**

We’re seeking a dynamic individual to take on the role of Assistant Director of Policy and Strategy, a position at the forefront of influencing positive change within public services.

The Parliamentary and Health Service Ombudsman (PHSO) is a modern, vibrant organisation full off passionate, committed people. We make final decisions that have not been resolved by UK Government departments and the NHS in England. We work closely with people to understand where, how and why public services sometimes fall short and fail to put people first. And we find ways to put it right.

We believe in the power of complaining. Join us in making a difference and shaping a better future for public services.

**Job description**:
**The role**
- Directly advising and supporting the Ombudsman on their engagement with stakeholders of the highest priority, including ministers, Select Committee chairs, chairs of public bodies, and high-profile speaking engagements.
- Oversee PHSO’s work to use the learning from the complaints we handle to influence improvement in public services, working closely with Operations and Communications.
- Lead and oversee the development of PHSO’s corporate strategy.
- Maintain ongoing relationships with key Government departments, NHS oversight bodies and other relevant strategic stakeholders.
- Oversee the management of the Policy & Strategy budget.
- Ensure equality, diversity and inclusion is embedded in corporate strategy and key strategic projects.

**Person specification**:
**The successful applicant**
- Educated to degree level or equivalent or have equivalent work-based experience.
- Knowledge and understanding of key Parliamentary processes, such as Select Committee inquiries and the passage of legislation.
- Knowledge and understanding of strategic analysis and strategy development methods.
- Excellent team management and line management skills, able to motivate and inspire people to succeed.
- Significant experience of developing and influencing public policy.
- Significant experience of developing and maintaining productive relationships with senior external stakeholders.

**We recognise the value of lived experience. If you have experience of complaining about any public body, we strongly encourage you to apply.**
- ** Asian, Black, Mixed Ethnicity or another ethnic background**:

- ** disabled people**:

- ** LGBTQ.**

**Benefits**:
**Benefits**
- Civil Service Pension scheme (minimum 26.6% employer contribution)
- 5 days annual leave
- Hybrid working - 40% office based
- Flexible working, autonomy over working patterns
- Comprehensive learning and development programme
- Employee discount scheme across hundreds of retailers
- Bicycle loan scheme
- Season ticket loan
- Gym membership subsidy
- Free advice help line to speak to professionals and counsellors
- Paid for professional memberships
- Eye test reimbursement
- Support for carers.

**Equality, diversity, and inclusion**

Equality, diversity, and inclusion are vital to the way we work. We recognise the importance of having a workforce made up of individuals with their own unique identities.

Actions we take to support this are:

- an anonymised shortlisting process to make sure it is a fair, transparent and unbiased
- PHSO is disability confident committed
- treating everyone fairly and with respect
- celebrating diversity
- supporting all our colleagues to be themselves at work and perform at their best.

Things you need to know

**Selection process details**:
**If you want to join a dedicated team that makes a real difference and helps raise standards in public services, then is the opportunity for you.**

**Please ensure that you outline your current salary and notice period in your supporting statement.**

Closing date - Thursday 22nd February

Interview dates - Stakeholder panel: Tuesday 5th March or Wednesday 6th March

Interview: Wednesday 13th March

No agencies. Applications from individuals only.

Feedback will only be provided if you attend an interview or assessment.**Security**:
- People working with government assets must complete baseline personnel security standard (opens in new window) checks.**Nationality requirements**:
This job is broadly open to the following groups:

- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switz

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