Service Administrator

3 weeks ago


Cambridge, United Kingdom ZEISS Group Full time

Processing service quotations using CRM
- Processing purchase orders using CRM
- Service invoicing
- Assisting with Scheduling related tasks within the team as directed by the Operations Manager and Customer Partner Manager
- Sending professional communication to our customers
- Part ordering using SAP
- Price checks using SAP
- Liaising with internal departments to acquire customer enquiry resolutions
- Liaise with engineers daily regarding schedules
- Raising relevant transactions within CRM
- Previous Service Administration experience is required
- Excellent geographical knowledge is essential on a UK national level
- Excellent telephone manner is required
- Excellent communication skills
- Fluent in English with excellent literacy skills
- Passionate in offering excellent Customer Service
- CRM & SAP experience is preferred but not essential
- Previous experience working to KPI’s is preferred but not essential
- Microsoft Office Skills at an intermediate level
- Demonstrates a strong ability to coordinate a myriad of transaction types with different priorities and time constraints
- Able and willing to learn new activities
- Able and willing to offer suggestions on process improvement to benefit or enrich our Customers experience
- Thrives when working in a feedback orientated environment
- Demonstrates professionalism in a corporate working environment
- Ability to build a professional rapport with customers and colleagues
- Demonstrates out of the box thinking when providing customer resolutions
- Excellent investigation skills

Your ZEISS Recruiting Team:
Kate Benyon, Melissa Prescott, Natarlee Lawrence, Suya Rolph


  • Administrator

    4 weeks ago


    Cambridge, United Kingdom Service Care Full time

    Service care Solution are currently recruiting for an Administration Assistant in Cambridge. We are looking for an Administration Assistant To carry out all duties associated with burials, cremation and memorialisation, as part of a multi-disciplinary, multi-skilled team, within a customer focused bereavement service. Act in a professional and sympathetic...

  • Service Administrator

    4 weeks ago


    Cambridge, United Kingdom University of Cambridge Full time

    We have an exciting opportunity for a personable and effective service administrator to work in the newly restructured Client Services function of the Queen's Veterinary School Hospital (QVSH). This is a part-time position, preferably Monday and Tuesday although some flexibility may be available, that will take part in an early and late rota (hospital...


  • Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full time

    Department/Location: Department of Veterinary Medicine, West Cambridge SiteWe have an exciting opportunity for a personable and effective service administrator to work in the newly restructured Client Services function of the Queen's Veterinary School Hospital (QVSH). This is a part-time position, preferably Monday and Tuesday although some flexibility may...


  • Cambridge, United Kingdom Robertson Stewart Ltd Full time

    An established and highly respected Engineering company based in the Cambridge area are now seeking to appoint an experienced and willing Service Administrator to join their friendly team.You will be a highly organised and approachable character who enjoys variety and working in a reactive working environment where no day is the same.Being client focused and...


  • Cambridge, United Kingdom Robertson Stewart Ltd Full time

    An established and highly respected Engineering company based in the Cambridge area are now seeking to appoint an experienced and willing Service Administrator to join their friendly team. You will be a highly organised and approachable character who enjoys variety and working in a reactive working environment where no day is the same. Being client focused...


  • Cambridge, United Kingdom Robertson Stewart Ltd Full time

    An established and highly respected Engineering company based in the Cambridge area are now seeking to appoint an experienced and willing Service Administrator to join their friendly team.You will be a highly organised and approachable character who enjoys variety and working in a reactive working environment where no day is the same.Being client focused and...


  • Cambridge, United Kingdom University of Cambridge Full time

    The University of Cambridge Sports Service is looking for a self-motivated and skilled administrator to join our friendly and vibrant Department. The role holder will coordinate the administrative/office functions (including associated policies and procedures), HR systems and committee activities of the Sports Service. They will also act as an Executive...


  • Cambridge, United Kingdom Purely Personnel Limited Full time

    This company are widely recognised as one the the most progressive and innovative employers in Cambridge area and they attract excellent staff because of their excellent career prospects and overall employee benefits which include: 33 days holiday (inc Bank Holidays) Contributory pension scheme Private Healthcare Flexible working hours and semi hybrid...


  • Cambridge, United Kingdom University of Cambridge Full time

    The University of Cambridge Sports Service is looking for a self-motivated and skilled administrator to join our friendly and vibrant Department. The role holder will coordinate the administrative/office functions (including associated policies and procedures), HR systems and committee activities of the Sports Service. They will also act as an Executive...


  • Cambridge, United Kingdom East Barnwell Health Centre Full time

    Job description **East Barnwell Health Centre** Patient Services Administrator's Required Do you want to make a difference? We are a friendly, supportive, busy Cambridge surgery serving a patient population of approximately 7,700 patients. We are looking for a Patient Services Administrator to join our brilliant, friendly administration team working...


  • Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full time

    The University of Cambridge Sports Service is looking for a self-motivated and skilled administrator to join our friendly and vibrant Department.The role holder will coordinate the administrative/office functions (including associated policies and procedures), HR systems and committee activities of the Sports Service. They will also act as an Executive...


  • Cambridge, United Kingdom Eclectic Recruitment Full time

    We’re delighted to be working with a long term client of ours in their search for a Customer Service Administrator to join them on a full time, permanent basis. This role will be office based. **Main duties will include**: - Adding data to the CRM system - Liaising with events participants - Sending out paperwork - General ad-hoc administration - The...


  • Cambridge, United Kingdom City Group Recruitment Limited Full time

    Service Coordinator AdministratorJob title: Service Coordinator Administrator / Senior Service Coordinator Administrator (for someone with more experience)Location: Waterbeach, CambridgeHours / Days: Monday to Friday 8am 5pm or 8:30am 5:30pmJob type: Full time permanentSalary: Circa £23,500 to £25,000 dependent on experienceAny other benefits: Company...


  • Cambridge, United Kingdom University of Cambridge Full time

    We have an exciting opportunity for a personable and effective service administrator to work in the newly restructured Client Services function of the Queen's Veterinary School Hospital (QVSH). This is a part-time position, preferably Monday and Tuesday although some flexibility may be available, that will take part in an early and late rota (hospital...


  • Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full time

    Location: West Cambridge SiteWe have an exciting opportunity for a personable and effective administrator to work in the newly restructured Client Services function of the Queen's Veterinary School Hospital (QVSH). The Client Service Administrator is the first point of contact at the Small Animal Hospital, aiming to give first-class customer service by...


  • Cambridge, United Kingdom Eclectic Recruitment Ltd Full time

    We're delighted to be working with a long term client of ours in their search for a Customer Service Administrator to join them on a full time, permanent basis. This role will be office based. **Main duties will include**: - Adding data to the CRM system - Liaising with events participants - Sending out paperwork - General ad-hoc administration - The want...


  • Cambridge, Cambridgeshire, United Kingdom Robertson Stewart Ltd Full time

    An established and highly respected Engineering company based in the Cambridge area are now seeking to appoint an experienced and willing Service Administrator to join their friendly team. You will be a highly organised and approachable character who enjoys variety and working in a reactive working environment where no day is the same. Being client...


  • Cambridge, United Kingdom Brevere Group Full time

    Are you interested in developing within financial services, looking for a new role in a dynamic and supportive environment, offer genuine long term career opportunities? Due to continued success in providing fee-based advice to HNW clients, this successful practice requires a professional and proactive Financial Services Administrator to provide support to...


  • Cambridge, United Kingdom University of Cambridge Full time

    The University of Cambridge is recognised globally as a renowned centre for research, education and scholarship. We employ more than 12,500 staff in a range of academic, research and professional services roles, all of whom play a key role in maintaining and enhancing our world leading reputation. Our people are our greatest asset, and it is critical to our...


  • Cambridge, United Kingdom Ann Pettengell Full time

    Do you have previous experience in a customer facing role? Do you strive to deliver the very best Customer Service? We are looking for Client Services Administrators to provide temporary cover for our client who are based just west of Cambridge City Centre. You will be responsible for providing a front of house service, ensuring that visitors are met with...