Workforce Planner

6 months ago

Edinburgh, United Kingdom Equans Full time

**Requisition ID**: 56352**Domain**: Support Services/Customer Services and Administration**Contract type**: Hidden (29021)**Schedule**: Full-Time**EQUANS is looking for a Workforce Planner to join our team based at the Royal Infirmary Edinburgh on a temporary (12 Months) basis. This is a full time role working 37.5 hours per week. On offer is a competitive salary and benefits package.**

The role of the Workforce Planer is to execute the delivery of logistics planning of our onsite technical workforce to ensure delivery of agreed services to our customer in line with Contract Service Level Agreements (SLAs). The workforce planner will be responsible for maximising productivity and managing all works to completion until the customer is satisfied. You must establish and maintain strong relationships with the operational technical teams and adopt and highlight a collaborative approach to resolving customer issues.

**What will you deliver?**
- Monitor trends via Power BI Dashboard in engineer performance (daily, weekly, monthly) reporting negative trends to the operational delivery team/Team Leader
- Maximise utilisation of direct labour, reporting absences and identifying potential shortfalls and mitigation
- Analyse jobs for both reactive and PPM’s, allocate to the correct resource based on location, skill, priority, PPMS and customer requirements
- Live monitoring for both reactive and PPM’s jobs and reporting any scheduling issues or call progression problems to the relevant person as appropriate
- Identify, analyse, and improve upon existing processes to improve the way we work as a team
- Prioritise numerous PPM’S. Continuously monitoring the progress of work whilst communicating any delays to the relevant people
- Effectively manage a significant workload in a fast-paced environment
- Effective tasking and direction of engineering workforce to complete Reactive, Quoted, Planned and Statutory Maintenance tasks within contract KPI’s and legislative requirements
- Work in conjunction with the Operations/Delivery Managers to ensure seamless management and delivery of contract
- Ensure any interactions with all customers reflects positively on the company
- Support with the scheduling of subcontractor work as and when required
- Ensure all engineer paperwork is quality checked prior to processing as required
- Provide reporting/updates to operational teams or others as necessary to demonstrate the fulfilment of contract requirements
- Work closely with site Business Support team to ensure clients are kept informed in advance of planned preventative maintenance or reactive visits as per contract agreements, including delays
- Involvement in weekly/monthly labour planning meetings with Supervisors/Managers/Team Leader as required
- Produce relevant information and updates required for inclusion in contract reports
- Schedule and manage all reactive, PPM and statutory testing works within contractual SLAs/KPIs
- Work with the service delivery team to review engineer availability
- Any other administrative work as required.

**What can we offer you?**

On offer is a competitive salary and benefits package, which includes;
- 24 days annual leave (+ public holidays)
- Life Cover equivalent to 1.5 times annual salary
- Employee discount shopping schemes on major brands and retailers
- Gym membership discounts
- Cycle to work scheme
- Holiday purchase scheme
- 2 corporate social responsibility days per year
- Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
- Attractive Employee Referral Rewards Scheme
- Access to our growing employee networks including WiE (Women in EQUANS), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network
- 24/7 Employee Assistance Program and access to mental wellbeing app.

**Who are we looking for?**
- Experience within a Healthcare environment is advantageous
- Planning Experience
- Experience with CAFM System
- Must be computer literate with knowledge of Microsoft word, Excel and Outlook
- Exceptional communications skills and have the ability to liaise with management and operatives at all levels
- Maintain highest level on confidentiality
- Responsible, trustworthy, and reliable.

This role includes a Basic Disclosure Scotland check therefore ability to pass is essential.

**Who are we?**

EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.

In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services - with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also

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