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Receptionist and Administrator

7 months ago

Bristol, United Kingdom Harptree Surgery Full time

The following are the core responsibilities of the receptionist and administrator role. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: a. Maintaining and monitoring the practice appointment system b. Process personal, telephone and e-requests for appointments c.

Enter read-code and other data on the clinical system (SystmOne) h. Photocopy documentation as required i. Data entry of new and temporary registrations and relevant patient information as required j. Input data into the patients healthcare records as necessary k.

Direct requests for information i.e. SAR, insurance / solicitors letters and DVLA forms to the appropriate person(s) l. Process and follow up two week wait referrals m. Manage all queries as necessary in an efficient manner n.

Carry out system searches as requested o. Maintain a clean, tidy, effective working area at all times p. Monitor and maintain the reception area and notice boards q. Support all clinical staff with general tasks as requested