Credit Controller
7 months ago
Duties/Responsibilities
Credit Control
- Log invoice queries raised by customers & communicate to the appropriate department / person.
- Liaise with department / person to ensure the query reaches a satisfactory resolution in accordance with company procedures.
- Ensure all correspondence to customers in sage are kept up to date for audit trial purposes.
- Escalation of any problem customers to the board
- Escalation of bad debts to solicitors and debt collection agents.
- Opening of new credit account customers setting appropriate credit limits.
- Aged debtor reviews and meetings
Credit Management
- Credit limit reviews
- Manage credit control resources.
Cash Customer Chasing
- Liaising with the transport team on collection of the Proforma receipts
Sales Invoicing
- Download of all sales invoicing from Truckcom into Sage Accounts and upload of invoicing to debtor financing.
- Cover for the Freight Credit Controller.
- Cover for OOCL invoices customer tasks
Posting of finance account receipts
- Ensure all receipts into finance account are posted daily to ledgers.
- Ensure that all cheques received into the office are banked daily
- Ensure all remittances are saved electronically.
Daily Reporting - Bank Information
- Download daily bank statements to assist with cash planning
- Ensure update of payment allocation sheet for all bank accounts.
- Cover and assistance with the daily cashflow and cash draw downs.
Reconciliations
- Assistance with monthly bank reconciliation
- Responsibility for the transport monthly bank reconciliation
General Administration
- Liaising with bank to ensure transfer of funds
- Providing information to auditors
- Assistance processing bank payments
- Cover for other team members particularly the Freight Credit controller
- Intercompany transactions
- Any other duties as reasonably required by the Management Team
Experience required:
Credit control experience of 5 years or more
Sage Line 50 or equivalent experience
Personal characteristics required:
The ability to remain calm under pressure
To be decisive, confident & persistent with customers as required.
Accurate data entry skills
Professional, friendly & assertive manner using the phone
Methodical & organised with good attention to detail
Able to manage and organise own workload
A team player and flexibility with assisting team members
Qualifications/education required:
GCSE Maths & English
**Job Types**: Full-time, Permanent
**Salary**: From £25,000.00 per year
**Benefits**:
- Company events
- Company pension
- Employee discount
- Free parking
- Gym membership
- Private dental insurance
- Private medical insurance
- Work from home
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Great Dunmow: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- credit control: 5 years (required)
Work Location: Hybrid remote in Great Dunmow
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