Head of People and Culture

7 months ago

Prescot, United Kingdom WILLOWBROOK HOSPICE Full time

Recruitment & Selection Co-ordinate recruitment throughout the organisation through management of the appropriate processes. Build relationships with recruiters, draft briefs, develop interview processes and set up interviews where necessary. Provide support to interviews as and when necessary, ensuring that the highest calibre of applicant is attracted and selected for the post. Ensure recruitment & selection processes, methods and procedures are carried out to the highest standards regarding advertising, interviewing, selection testing, job/role descriptions and procedures.

In consultation with Operational Managers, produce and update new job descriptions as and when required Maintain Contracts of Employment that reflect up to date legislation. Support the Trustee Board with recruitment for Board members including implementation of the relevant Fit and Proper Persons Regulations Fully support the Registered Manager with all aspects of Well-led requirements for the Care Quality Commission Employee Relations Provide advice and guidance to Operational Managers to ensure that the execution of disciplinary, capability and grievance issues are dealt with fairly and within the law. Consult with the ELT and with employment lawyers where appropriate. Manage complex disciplinary & grievance cases as and when required Support the Heads of Departments with Occupational Health, Wellbeing and Staff Support referrals and provide guidance in the execution of the sickness absence policy and procedures.

Support complex cases as appropriate and undertake requests for medical reports to assist in decision making. Provide advice and guidance to members of staff in respect of human resource and employment issues. Meet with staff to agree arrangements for maternity, paternity and adoption leave, arranging risk assessments where appropriate. Provide support and guidance to operatinal managers in managing flexible working and parental leave requests.

Conduct exit interviews for Senior Managers where required and handle complex issues relating to leavers - letters, reference requests, retirement arrangements etc. Keep ELT informed of HR matters as they arise to support them in the sharing of relevant information with the Chair and Board of Trustees. Organisational Development Support HR initiatives and deliver identified activities in line with the organisational and HR Business Improvement Plan. Scope and implement an annual agenda for HR strategy in line with the business plan.

Ensure HR plans support the needs of the business and are flexible to cope with changes in the organisation, as and when they occur. Develop and implement strategic Human Resource initiatives for the organisation and for the HR department. Support the development and implementation of HR Policy and Procedures ensuring full compliance with The Care Quality Commission and The Charity Commission requirements. Take a key advisory lead role in all redundancy processes and consultations as appropriate.

Develop relevant processes and procedures in line with all electronic reporting systems. Develop an effective, professional, and collaborative relationship with all Head of Departments within the organisation. Provide leadership and project management for Human Resource projects as directed by the ELT. Regularly liaise with the ELT members, discussing employee and business issues to assist in the effective running of the organisation.

Lead the Staff Engagement Group ensuring all organisational departments are fully represented. Lead the Staff and Volunteer surveys for organisational improvements year on year. Ensure support for the Freedom to Speak up Guardian policy and procedures. Provide line management of the HR department and Volunteer department.

Compliance Attend Trusteee HR Group meetings to provide assurance and data that demonstartes compliance with HR related matters. Ensure that employment policies and procedures comply with legal requirements and are implemented with all Head of Departments to a high standard. Ensure policies are reviewed and up to date. Liaise with the organisations legal representatives as and when required.

Ensure probationary periods are managed in accordance with Hospice Policy. Ensure HR procedures and practices are effective, efficient, accurate, legally compliant and in line with best practice. Review the Disclosure and Barring Checks (DBS) process in line with organisational requirements Ensure valid General Medical Council (GMC) and Medical Defence certification is in place as part of Practicing Privileges Policies and procedures. Ensure HR KPIs are completed within identified timescales.

Undertake analysis and provide up to date information as required via HR Dashboard for the ELT and Board of Trustees. Provide support to the Finance Department to ensure the effective management and compliance of Pensions Auto Enrolment and that all payroll HR requirements are ratified with Finance Manager before each BACS payment

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