First Line Analyst

2 days ago


Milton Keynes, United Kingdom Hays Specialist Recruitment Limited Full time

First Line Analyst - Customer Service - Milton Keynes - £10.77 per hour + holiday pay.
Are you looking to build a career that will allow you to develop your IT support and customer service skills with an organisation that values you? We currently have a fantastic opportunity in Milton Keynes for a 1st line Service Desk Analyst working for a largeIT service provider on a rolling contract.
This role in Milton Keynes is a great opportunity for someone who is passionate about developing within an IT support environment while delivering excellent customer service and is keen to springboard their career in First line Analyst role for a progressiveindustry and advance their existing skillset.
Essential skills
- Basic understanding of IT
- Customer service
- Good Time management skills
- Excellent Telephone manner
- Attention to detail
- Fast paced and proactive nature
Successful applicants must be confident in using different IT systems, with proven experience in Microsoft Office suites. Having worked in a customer service or administration role previously or coming from a Call Centre or Account Management environment withconfidence in time management.



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