Medical Receptionist/administrator

2 weeks ago


Exeter, United Kingdom The Foxhayes Practice Full time

**Are you that special individual who can replace Jane when she retires at the end of March?**

We will be looking for someone to join our hard working, happy team. The position will include a variety of administrative duties, clinical system administration, welcoming patients at the reception, dealing with online and telephone enquiries. etc.

This would suit someone who thrives in a busy environment, and who has experience in working with with a small team. A knowledge of SystmOne clinical software would be a definite advantage

**Main duties may include the following**:

- Dealing with patients queries
- Booking appointments
- Processing referrals
- Processing repeat prescriptions requests
- General IT administration

To be responsible for undertaking a wide range of receptionist and administrative duties. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

- Processing incoming and outgoing mail
- File and store records as required
- Photocopy documentation as required
- Process calling letters as requested
- Data entry of new and temporary registrations and relevant patient information
- Scanning of patient related documentation and attaching scanned documents to patients healthcare records
- Process referrals to external agencies such as secondary care
- Input data into the patients healthcare records as necessary
- Action GP2GP tasks
- Process referrals using the electronic referral system (ERS)
- Process requests for information i.e. SAR, insurance / solicitors letters and DVLA forms
- Process incoming e-test results, ensuring they are referred to the relevant clinician
- Read code data on SystmOne
- Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
- Manage all administrative queries as necessary
- Carry out system searches as requested
- Maintain a clean, tidy, effective working area at all times
- Support all clinical staff with general administrative tasks as requested
- Support reception staff, providing cover during staff absence
- Book appointments
- Management of repeat prescriptions, ensuring they are processed accurately and efficiently
- Complete opening and closing procedures in accordance with the duty rota

**Job Types**: Part-time, Permanent
Part-time hours: 24 per week

**Salary**: From £10.42 per hour

**Benefits**:

- Company pension
- On-site parking
- Sick pay

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

COVID-19 considerations:
All staff and customers are encouraged to wear a mask

**Experience**:

- Medical Receptionist: 1 year (preferred)

Work Location: One location

Application deadline: 25/02/2023
Expected start date: 03/04/2023



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