Quality Support Officer

3 months ago


Huddersfield, United Kingdom NHS West Yorkshire Integrated Care Board Full time

The post holder will be required to provide comprehensive and efficient administrative and project support to the Quality Team and will be the primary interface between the Quality Team and system partners. The role requires someone with excellent organisational skills, attention to detail is a priority and you must be able to multi
- task in a fast-paced environment. The post holder will: -Provide first line response to enquiries including managing the quality inbox and facilitate effective signposting and monitoring to ensure satisfactory completion of enquiry -Provide administrative support to maintain databases and monitoring of key actions from meetings and workstream action plans. -Provide support, lead on and develop key elements of assigned workstreams and/ or various quality improvement projects -Support the patient experience functions as appropriate.
- Lead on maintaining robust systems for collating quality intelligence and metrics around the quality and safety of commissioned services and ensuring communication and escalation of concerns/risks and issues to the appropriate team.



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