Administrator
5 days ago
**THE ROLE**:
Administrator
We are seeking a motivated individual to step into the role of Administrator within our Invoicing Team.
**THE SALARY**:
Competitive depending on experience.
THE REWARDS
With a genuine culture of reward and recognition, we want our colleagues to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave (25 days plus bank holidays), employee recognition scheme, cycle scheme, excellent pension scheme, life assurance and access to reward gateway.
OFFICE BASED
You will be based at our offices in Ipswich - IP3 9SJ
**KEY RESPONSIBILITES**:
- Raising invoices to our customers for shipping, clearance and delivery of consignments in accordance with company procedures.
- Creating and running customer reports.
- Liaising directly with customers and internal department and resolving any issues that may arise.
- Investigating any errors made and identifying improvements to reduce errors, escalating if necessary.
- Contacting the profile and commercial department to determine the haulage rates to destinations where a fixed rate has not been agreed and liaising with the team to ensure that the rate is entered in accurately and in a timely manner.
- Ensuring that job files have been accurately completed to show the correct profit against the balance and resolving any errors.
- Be able to Identify procedural challenges and drive solutions and improvements.
- Assisting in the training of new starters, covering team absences and supporting team members with their caseloads.
- Ensuring files are placed in a numerical order and placed into storage boxes in preparation for archiving.
- Undertake general office duties, including covering reception as and when required.
**OUR IDEAL CANDIDATE WILL HAVE**:
Qualifications. A Level 2 in English & Maths - this is desirable not essential.
Experience. You will have experience in working in a busy environment, able to pick up new systems and processes quickly, show excellent customer services experience and have a strong working knowledge of Microsoft Office.
Communication. Show us that you have excellent communication skills and the ability to build effective working relationships both internally and externally. Engage and communicate with audiences made up of a diverse background across all areas of EV Cargo.
People & Self Development. You will be highly organised have an excellent level of accuracy in checking and processing information with strong attention to detail, love working in a team and have an flexible approach.
ABOUT US
EV CARGO have grown to become a predominate international supply chain partner to many of the world’s leading brands. We enable customer success through market leading air, ocean, surface freight, logistics, supply chain and technology solutions. Our growth is accelerating around the world.
DIVERSITY AND INCLUSION
Equality, diversity and inclusivity are at the heart of everything EV Cargo does. We offer a diverse and inclusive community that respects individuals and enables them to strive for success in order to contribute positively and sustainably to the business. By creating this environment in which everyone can express and develop their potential, from the moment they are hired and throughout their career, means ensuring that all our colleagues have the same opportunity to succeed, regardless of origin, gender, age, disability, sexual orientation, gender identity or affiliation with a political, religious, union, organisation or minority group.
“Let us be your employer of choice”
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