Administrator

1 week ago

Ipswich, United Kingdom Gallagher Bassett International Full time

**Administration Assistant**
- Based in our Ipswich office, The Administration Hub for Gallagher Bassett is responsible for all post, and documents that come in to the organisation. The purpose of the Administration Assistant role is to ensure the smooth running of claims administration whilst working under the direction of the Administration Team Leader._

**Primary Responsibilities**:

- Open and sort incoming mail
- Prepare and frank outgoing mail
- Filing of claims folders
- Complete and submit paperwork and correspondence accurately
- Record claims accurately using company software within product standards, and close as directed
- Acknowledge claims to clients
- Issue standard letters as directed
- Assist in diary process
- Answer and distribute incoming phone calls
- Assist in general office administration (e.g. post, printing, order supplies, maintaining equipment) to ensure smooth running of office
- Comply with all Gallagher Bassett and office procedures
- Actively participate in the Gallagher Bassett training programme.

**Essential Skills**:

- Proficient computer skills, ideally in MS Office
- Ability to prioritise workloads
- Attention to detail, accuracy and effective organisational skills
- Excellent written and verbal communication skills
- Strong problem solving skills
- Effective time-management skills
- Ability to handle sensitive information with the highest degree of integrity and confidentiality
- Adherence to File Management best practices
- Self-motivated
- Highly adaptable and able to use initiative

**Why Gallagher Bassett?**

As the premier multiline claims services provider in the world we help people, companies and organisations around the globe improve their claims experience. Gallagher Bassett are a Third Party Administrator, providing claims and risk management services on behalf of our clients within the Commercial and Local Authority Sectors.

We have a number of departments within Gallagher Bassett, enabling you to progress your career in whichever direction you desire.

At Gallagher Bassett, we are proud of our company values; we value our people as our most important asset. We invest substantially in training and provide long-term career opportunities, to ensure that our employees are equipped with the knowledge and skills to perform at their best.

By joining Gallagher Bassett, you are joining a global organisation who will present opportunities that not only enable our company to remain an industry leader but also provide employees with limitless possibilities for success and personal growth.

**What can Gallagher Bassett offer you?**
- Fully funded Qualifications, and Learning and Development Courses
- 25 Days Annual Leave, Plus Bank Holidays
- Pension Package
- Subsidised Gym Membership
- Life Assurance
- Group Income Protection
- Season Ticket Loans
- Gallagher Benefits Choice Portal
- Employee Stock Purchase Plan

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

**Benefits**:

- Additional leave
- Company pension
- Cycle to work scheme
- Gym membership
- Referral programme
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person

Reference ID: 103372

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