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Credit Control Team Leader

4 weeks ago

Manchester, United Kingdom Veritas Solicitors Full time

**Role**:Credit Control Team Leader

**Business**:Veritas Solicitors

**Reports to**:Operations Manager

**Location**:Cardinal House, Parsonage Gardens

**Salary**:£32,000 - £38,000

**Hours of work**:35 Hours Per Week (Monday to Friday)

**Employee Benefits**
- Competitive salary (dependent on experience and ability)
- Annual appraisals
- Flexitime
- Birthday privilege
- 24 days annual leave
- Employee assistance program
- Pension scheme
- Holiday buy scheme
- Bespoke training and development opportunities
- Convenient City Centre based - fantastic location
- Growth and development prospects - opportunities to gain experience within your capacity and in line with the business which is exciting.

**Company Information**

Veritas Solicitors LLP is a busy multi-disciplinary practice based in Manchester City Centre, providing a personalised service to private and commercial clients alike. With areas of specialism including include
Housing Disrepair, Personal Injury, Medical, Clinical and Dental Negligence, Industrial Disease, Financial Mis
- selling, Data Breach, Civil Disputes, Professional Negligence, Commercial Property, Business Interruption
Claims, Immigration and Private Client (Wills, Statutory Declaration, Powers of Attorney); Veritas Solicitors is fully capable of dealing with many areas of practice, meeting the needs of both individuals and businesses alike.

Our objective is to be the firm of choice for clients on their challenging legal issues and significant business transactions. We specialise in matters that require individual attention, exceptional experience, and a high level of sophistication. On offer is an intense, pragmatic and highly individualised focus on client matters drawing on substantial experience of advising a range of UK & International clients to achieve their goals.

**Job Purpose**
- Collection of debt to ensure the department’s collection targets are achieved in a timely manner, reducing aged debt.
- Ensuring consistently accurate collection notes are maintained within the system to display the live debt position for management reporting purposes.
- Approaching challenges with a ‘firm but fair’ attitude/outlook
- Identify disputes and ensure prompt resolution by working with both internal and external departments/services whilst ensuring escalation procedures are adhered to.
- Liaise and assist Senior Management and Partners in all aspects of credit control to ensure business and departmental financial goals are achieved.
- Reporting detailed ledger analysis against objectives and targets to Management when required
- Adopting the businesses’ personal development initiatives and any departmental projects.
- Monitor team members’ workload and activities to ensure work is prioritized effectively.
- Initiating enforcement procedures on aged debt where necessary.

**Competency Requirements**

Experience in the following would be highly relevant:

- Negotiating payment plans and setting up terms and conditions
- Setting up repayments and working with Debt Counsellors
- Ensuring customers pay on time and charge them for overdue invoices
- Starting legal proceedings if debtors do not pay their debts on time
- Liaising with Solicitors and enforcement
- Maintaining accurate records
- Implementing changes in the company’s credit control system

**Skills & Qualifications**
- Degree in business, finance or accounting
- Prior experience in debt collection, civil litigation and enforcement
- Excellent communication and negotiation skills.
- Strong understanding of debt collection laws and regulations.
- Ability to work independently and as part of a team.
- Proficient in Microsoft packages.
- Attention to detail and strong organizational skills.
- Ability to maintain confidentiality and handle sensitive information.

**Job Types**: Full-time, Permanent

**Salary**: £32,000.00-£38,000.00 per year

**Benefits**:

- Company pension
- Flexitime

Schedule:

- Flexitime
- Monday to Friday

Ability to commute/relocate:

- Manchester: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: CCTL57223

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