Credit Control Supervisor
2 weeks ago
**Job Overview**
The position is suitable for an individual who is bright, confident, positive with excellent communication and motivational skills. You will need to bring a minimum of three years' experience of leading a team in either a Credit Control, Customer Serviceor similar department and be capable of working in a fast paced, dynamic but supportive team environment.
The post holder will appreciate and be able to rise to the challenge of delivering the expected performance from a team with the focus not just on excellence in cash collection but also delivering targets in an environment of exceptional service and clientcare and when required leading by example. A pragmatic, commercial approach to problem solving and excellent negotiation skills are all prerequisites for this rewarding role.
**Day-to-Day Responsibilities**
- Daily motivation and drive of the Credit Control team to meet or exceed short term performance goals.
- Communicate clear team objectives, individual goals, KPIs and SLAs and take full accountability for the delivery of same.
- Monitor team performance against KPI's & SLA's and be able to explain deviations from targets including but not limited to:
- Movements in Aged Debtors profile
- Collections
- Work with the _Credit Control_Development and Service Delivery Manager_ to identify training requirements within the team and agree coaching schedules
- Ensure direct call method is always the first collection contact attempted
- Initial escalation point for the Payment Team for account queries and where resolution is outside Payment Team authority or advice required
- Build and maintain a close working relationship with _Client Experience_ and other functions, to resolve all complaints to the clients' satisfaction
- Own responsibility for higher value clients and all contact points in relation to overdue accounts and payment arrangements
- Liaise with internal stakeholders on account queries
**Role Metrics**
- Accountability for the overall performance of a team.
- Adherence to individual and team Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) for internal and external stakeholders.
- Cash Collection, Rescheduling Arrears, Direct Debit coverage, Outbound Call targets, Debtor Days, Collection Efficiencies, Aged Debt movements.
- To ensure a high level of attendance and punctuality. ?
-
Credit Control Supervisor
16 hours ago
Manchester, United Kingdom DWF Full time**Credit Control Supervisor** Are you a dynamic leader with a passion for driving results and inspiring others? We are seeking a Credit Control Supervisor to join our team and lead our credit control specialists to achieve business objectives. In this role, you'll be responsible for fostering a culture of teamwork, imagination, and high performance to...
-
Credit Controller
2 days ago
Manchester, United Kingdom IN2 Consult Full time**_Credit Controller, £23,000-£27,000, Manchester (Hybrid)_** Our client is a dynamic and rapidly growing technology company in the Manchester area. As a Credit Controller, you will play a crucial role in overseeing the accounts receivable function within the organisation. As part of a close-knit team, you will be responsible for managing the entire...
-
Credit Controller
4 days ago
Manchester, United Kingdom Gibson Hollyhomes Full time**Credit Controller** **Manchester, M17** **£24,000- £27,000** - **Work within a company with over 45 years of industry experience.**: - **Combined control of ledgers within a family-run business (diverse role).**: - **Great opportunities for learning and growth.** A long-standing retail business based in M17 are looking to hire an experienced credit...
-
Credit Controller
2 weeks ago
Manchester, United Kingdom Agility Resoucing Full timeLocation United Kingdom,--Manchester Job Type Permanent Description Credit Controller My client based in Manchester are looking for a Credit Controller to start immediately. They are looking for someone with a solid background in credit control (minimum of 2 years experience), has been responsible for the provision of debt-management and can hit the...
-
Credit Controller
6 days ago
Manchester, United Kingdom Marks Sattin Full time**Credit Controller | Ancoats, Greater Manchester | 4-5 Week Contract **| Immediate Start | 30k-32k** Marks Sattin are currently working with a global software company who are looking for a Credit Controller on a 4-5 week basis. **Responsibilities**: - Evaluating new credit requests and conducting client credit checks. - Managing and collecting debts from...
-
Credit Controller
4 days ago
Manchester, United Kingdom G2 Legal Limited Full timeAn excellent opportunity has arisen for an experienced Credit Controller to join a well-respected law firm based in the heart of Manchester City Centre.As a legal credit controller, you will be required to have previous credit control experience, thefirm offer home working with a minimum of 2 days a week in the firms state of the art Manchester City Centre...
-
Credit Controller
6 days ago
Manchester, United Kingdom VH Financial Recruitment Full timeCredit Controller - Temporary - Immediate start - Manchester An opportunity has arisen for a Credit Controller to join a global organisation based in Manchester on a temporary assignment. **Key skills**: - Credit Control/AR experience - Strong Stakeholder/Building relationships - Customer focussed - SAP **Job Types**: Full-time, Temporary contract Pay:...
-
Credit Controller
4 days ago
Manchester, United Kingdom Walters People Full timeInternational Professional Services sOrganisation based in Manchester City Centre (hybrid working - 2 days in the office) require a credit controller for a permanent vacancy Reporting directly to the Credit Manager, you utilise your previous credit control experience to collect outstanding invoices from the company’s external customers Key duties...
-
Credit Controller
1 week ago
Manchester, United Kingdom Whistl Full timeHas anyone ever told you that you are outstanding at what you do and that you demonstrate a high work ethic?Do you have experience working in Credit Control, and are you looking for a part-time opportunity?If so, this role could be for you! We are looking to hire the 'best of the best,' and we have an opportunity for a part-time Credit Controller to join our...
-
Credit Controller
8 hours ago
Manchester, United Kingdom Whistl Full timeHas anyone ever told you that you are outstanding at what you do and that you demonstrate a high work ethic? Do you have experience working in Credit Control, and are you looking for a part-time opportunity? If so, this role could be for you! We are looking to hire the 'best of the best,' and we have an opportunity for a part-time Credit Controller...
-
Credit Controller
6 days ago
Manchester, United Kingdom Whistl Full timeHas anyone ever told you that you are outstanding at what you do and that you demonstrate a high work ethic? Do you have experience working in Credit Control, and are you looking for a part-time opportunity? If so, this role could be for you! We are looking to hire the 'best of the best,' and we have an opportunity for a part-time Credit Controller to join...
-
Credit Controller
6 days ago
Manchester, United Kingdom Page Personnel Finance Full timeMy client is looking for an ambitious, pro-active Credit Controller to join a growing Finance team in Tameside. This role will involve all aspects of Credit Control from debt chasing to analysis. **Client Details** My client is a rapidly growing FMCG brand with sites across the UK. **Description** - To undertake effective collection and obtain earliest...
-
Credit Controller
4 days ago
Manchester, United Kingdom Recruitment Solutions (North West) Ltd Full timeManchester Circa £25,000 DOE We are working with a client in Manchester City Center, looking to recruit within their Credit Control team. It is A fast paced environment made up of 22 Credit Controllers & 4 Team Leaders, each managing their own portfolio of accounts. Responsibilities of the Credit Controller role will include: - Reducing Client current...
-
Credit Controller
2 days ago
Manchester, United Kingdom Page Personnel Full timeThe Credit Controller position is an essential role within the Accounting & Finance department of our organisation, requiring a skilled professional with a strong background in finance and a keen eye for detail. Client Details The company is a large, well-established industrial and manufacturing organisation with a significant presence in the UK. They have...
-
Credit Controller
1 week ago
Manchester, United Kingdom Whistl Full timeHas anyone ever told you that you are outstanding at what you do and that you demonstrate a high work ethic?Do you have experience working in Credit Control, and are you looking for a part-time opportunity?If so, this role could be for you! We are looking to hire the 'best of the best,' and we have an opportunity for a part-time Credit Controller to join our...
-
Credit Controller
39 minutes ago
Manchester, United Kingdom Marks Sattin Full timeDo you want to work for a highly reputable and growing company, offering an excellent salary and benefits package, including hybrid working and opportunities for career development? We are actively seeking a Credit Controller for a well established company in Manchester City Centre. This is a fantastic opportunity to join a very successful business on a...
-
Credit Controller
6 days ago
Manchester, United Kingdom CW RECRUITMENT Full time**Accounts Recievable Credit control - £25k - £26k + bonus + great benefits - hybrid - Manchester** The role is working for a Factoring company that does Credit Control, Invoice management on behalf of clients. Building relationships with REGULAR clients, Customer Service, resolving invoice queries & Credit Control. To provide Regular Clients with a...
-
Credit Controller
2 days ago
Manchester, United Kingdom Cedar Recruitment Limited Full time**Sector**: Accountancy & Finance - **Contact**: Kabir Gulabkhan - **Start Date**: ASAP - **Expiry Date**: 13 December 2023 - **Job Ref**: JO0000013635_1699874411 Credit Controller - Property Management **Salary**: £24000 - £26,000 Location: Manchester Hybrid: 2-3 days in the office Hours: 9am - 5.30pm An exclusive and exciting opportunity to join a...
-
Credit Controller
2 days ago
Manchester, United Kingdom Adele Carr Financial Recruitment Full time**reference**: CC MCR PERM_1707145810 Credit Controller **Vacancy Type**: Permanent **Location**: Manchester, Greater Manchester **Salary**: £25000 - £28000 per annum I am currently recruiting for multiple credit controller roles within Manchester city centre. Our client is a well-established HR software business that has offices all around the globe...
-
Credit Controller
3 days ago
Manchester, United Kingdom NC Associates Full time**Credit Controller/ Remote Position/ B2B/ Monthly Bonus/ January Start** I am looking for a proactive and experienced Credit Controller to support a successful yet continually growing business. You will be responsible for overseeing a large ledger to ensure all outstanding amounts are monitored and kept to a minimum through proactiveCredit Control...