Customer Service Administrator

2 weeks ago


Hook, United Kingdom Mulberry Recruitment Full time

**Customer Service Administrator**

**Location : Hook**

**Salary : £24,000 + benefits**

**Monday to Friday 8am - 5pm**

**Are you an experienced Customer Service Administrator looking for a new and exciting role?**

**Daily Duties**

Your primary role will be to support the Customer Service Manager with the day to day administration of a busy customer support team.

This will include ensuring the order lifecycle and lifetime support of the customer is delivered in line with the company procedures

Champion the customer support system, ensuring all support requests are responded to within the agreed timescales and to the customer satisfaction

Process repair/maintenance orders in a timely and efficient manner

Provide day to day support to the internal stakeholders, agents and customers

Coordinate with the customer/agents and internal departments when remote or on-site installation and training is required

Generate various weekly/monthly reports

Arrange the outward shipping of orders and supporting the Logistics Administrator when required (training will be given)

**Knowledge, Skills, Qualifications and Experience**

Previous experience within an administration / co-ordination role is desired

Previous customer service/facing role would be an advantage.

Excellent verbal and written communication skills

Excellent attention to detail

Excellent time management

Must be organised, methodical, able to multi-task.

A team player, with a strong desire to succeed, and a can do attitude

Ability to work well under pressure.

Have a high level of initiative and ability to work independently with minimum supervision



  • Hook, United Kingdom Pertemps Basingstoke Full time

    Customer Service Administrator Pertemps are currently recruiting for a Customer Service Administrator to join a Manufacturing business based in Hook. This is a full-time, temp to perm position. The main purpose of the role is to provide superior customer service support to all customers and stake holders. Responsibilities as a Customer Service...


  • Hook, United Kingdom Pertemps Basingstoke Full time

    Customer Service AdministratorPertemps are currently recruiting for a Customer Service Administrator to join a Manufacturing business based in Hook. This is a full-time, temp to perm position.The main purpose of the role is to provide superior customer service support to all customers and stake holders.Responsibilities as a Customer Service Administrator:-...


  • Hook, Hampshire, United Kingdom Pertemps Full time

    Customer Service AdministratorPertemps are currently recruiting for a Customer Service Administrator to join a Manufacturing business based in Hook. This is a full-time, temp to perm position.The main purpose of the role is to provide superior customer service support to all customers and stake holders.Responsibilities as a Customer Service Administrator:-...

  • Service Administrator

    4 weeks ago


    Hook, United Kingdom March Doors Full time

    We are looking for a Service Administrator for our busy service department. Duties include, but are not limited to: - Log, process and close service calls. - Quote customers for any remedial works. - Resolve customer queries in a timely manner. - Managing PPMs, planned and reactive work. In return, we offer a fun working environment with a friendly team...

  • Service Administrator

    1 month ago


    Hook, United Kingdom Howett Thorpe Full time

    **Overview** New opportunity on a part time basis - Ideally 5 days a week 10am - 2pm - flexible. To join a quiet tech company in an administrative function. Provide administration and logistics support for the Tech Office. **Service Administrator - About The Role** - Allocation of technical enquiries, which will be supported by the Manager Tech Office or...

  • Administrator

    1 week ago


    Hook, United Kingdom PSR Solutions Full time

    Personal Assistant/Administrator - Residential Developer PSR Solutions are currently recruiting for a Personal Assistant/Administrator for a residential developer in Hampshire. Job role: Personal Assistant/Administrator Rate: £120/£129/day (equivalent of £31,000/annum) Duration: 3 months Location: Hampshire Main duties: Assisting Customer Service...


  • Hook, United Kingdom PSR Solutions Full time

    Customer Care Coordinator - Residential Developer PSR Solutions are currently recruiting for a Customer Care Coordinator for a residential developer in Hampshire. The main purpose of the role is to provide customers with a 5-star customer service process and deal efficiently and effectively with any issues they have. Job role: Customer Care...

  • Administrator

    1 week ago


    Hook, United Kingdom PSR Solutions Full time

    Personal Assistant/Administrator - Residential DeveloperPSR Solutions are currently recruiting for a Personal Assistant/Administrator for a residential developer in Hampshire.Job role: Personal Assistant/AdministratorRate: £120/£129/day (equivalent of £31,000/annum)Duration: 3 monthsLocation: HampshireMain duties:Assisting Customer Service Manager with...


  • Hook, United Kingdom PSR Solutions Full time

    Customer Care Coordinator - Residential DeveloperPSR Solutions are currently recruiting for a Customer Care Coordinator for a residential developer in Hampshire.The main purpose of the role is to provide customers with a 5-star customer service process and deal efficiently and effectively with any issues they have.Job role: Customer Care CoordinatorSalary:...


  • Hook, Wiltshire, United Kingdom St. James's Place Wealth Management Full time

    Client Services AdministratorLocation: Royal Wootton Bassett – SN4Salary: £22,000 to £26,000 (depending on experience) + Bonus scheme, £100k DIS and Pension scheme with employer 5% contributionHours: Full Time – 35 hours / in officeWorking as part of the team at an Appointed Representative of St. James’s Place Plc.This is an exciting opportunity for...

  • Administrator

    4 weeks ago


    Hook, United Kingdom The Best Connection Employment Group Full time

    **Title: Administrator / Data Entry Clerk** The Best Connection are currently recruiting for an Administrator to work for our client near Hartley Witney on a temp to perm basis. We are seeking somebody with a can-do attitude who is looking for maybe their first step into an office working Monday to Friday, within the operations team. **Rate of pay** -...

  • Administrator

    4 weeks ago


    Hook, United Kingdom Tate Full time

    **Administrator (Temporary)** **Hook, Hampshire** **Immediate start** **Office based** **Monday-Friday, 08.30-17.00** **£12.50 - £13.50ph, depending on experience** We are currently recruiting for a client of ours, based in Hook, who are looking for an Administrator to support their sales team. You will need to be a quick learner with good computer...

  • Ward Administrator

    4 weeks ago


    Hook, United Kingdom Priory Healthcare Full time

    Mildmay Oaks is a low secure and locked rehabilitation service for men with learning disability and autism spectrum disorder, and for women with learning disability. **Purpose of Role**: Under the guidance and instruction of the Administration Supervisor, Charge Nurses and Deputy Charge Nurses, the Ward Administrator performs a variety of clerical and...


  • Hook, Hampshire, United Kingdom PSR Solutions Full time

    Customer Care Coordinator - Residential Developer PSR Solutions are currently recruiting for a Customer Care Coordinator for a residential developer in Hampshire. The main purpose of the role is to provide customers with a 5-star customer service process and deal efficiently and effectively with any issues they have. Customer Care Coordinator ...


  • Hook, United Kingdom Office Angels Full time

    We require two people for this forward thinking Company in Hook. Stunning offices and a great working environment. We need someone who is used to dealing with Customers and processing orders. Working with tight shipping deadlines and used to keeping the customer informed at all times. Alongside this we do need someone with excellent attention to detail, who...


  • Hook, United Kingdom Office Angels Full time

    We require two people for this forward thinking Company in Hook. Stunning offices and a great working environment. We need someone who is used to dealing with Customers and processing orders. Working with tight shipping deadlines and used to keeping the customer informed at all times.Alongside this we do need someone with excellent attention to detail, who...


  • Hook Norton, United Kingdom Cameo Consultancy Full time

    We are looking for a proactive, experienced Contract Administrator to join this successful, established company where you will be providing commercial administration support for sales functions, contract renewals, end of warranty opportunities, and the coordination of proposals and tender documents. This role is offered on a full time permanent basis and is...


  • Hook, United Kingdom Chicane Full time

    SERVICE & PARTS MANAGERJob BriefWe are looking for aService & Parts Manager to join our team and act as a liaison between our customers and our Technicians.Service Manager responsibilities include management of 2/3 Technicians, greeting customers, listening to their needs and scheduling appointments as needed. Parts Manager responsibilities include...


  • Hook, United Kingdom Elanco Full time

    At Elanco (NYSE: ELAN) – it all starts with animals!As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to sustainability – the Elanco Healthy Purpose –...

  • Service Co-ordinator

    4 weeks ago


    Hook, United Kingdom March Doors Full time

    We currently have a position for a Service Co-Ordinator / Office Support role for our busy service department based in Hook, Hampshire. Duties include, but are not limited to: - Log, process and close service calls. - Quote customers for any remedial works. - Resolve customer queries in a timely manner. - Managing PPMs, planned and reactive work. -...