Customer Service Coordinator

4 weeks ago


Hook, United Kingdom PSR Solutions Full time

Customer Care Coordinator - Residential Developer

PSR Solutions are currently recruiting for a Customer Care Coordinator for a residential developer in Hampshire.

The main purpose of the role is to provide customers with a 5-star customer service process and deal efficiently and effectively with any issues they have.

Job role: Customer Care Coordinator

Salary: £120 - £129/day (Equivalent of £31,000/annum)

Duration: 6 months

Location: Hampshire

Main duties:

Be the first point of contact with customers
Answer calls/queries accurately and consistently
Ensure customer details and communication with customers are accurately recorded on CRM system
Liaise with Maintenance operatives, sub-contractors, etcKnowledge and skills:

Self-motivated
Confident with the ability to communicate
Organised and ability to prioritise
IT skills
Minimum 1 year experience working in the residential or facilities management industry

To apply please submit your CV and our team will contact you



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