Claims (Large Loss / Complex Claims / Fire/ Flood
2 months ago
03266B Claims (Large loss / Complex Claims / Fire/ Flood Escape of Water) Wales
£30,000 - £40,000 pa plus car allowance of £4,800 pa
Cardiff Swansea Vale of Glamorgan
Do you have experience of managing a portfolio of large loss claims due to a result in fire flood or escape of water?
Do you drive?
Are you happy to travel to customers houses to access contents damage ?
Do you have an understanding of insurance indemnity policies and legal structure?
Do you have claims negotiation experience with policy holders and loss assessors?
Effective day to day management of claims under your control; excellent communications with policyholders, Suppliers and Loss Assessors for those aspects of the claim you are responsible for.
Where applicable; travel to policyholders’ homes to assess liability, record, value and negotiate claim settlement for contents items, arrange and manage alternative accommodation for policyholders.
In conjunction with the Buildings Surveyor Team, drive settlement (cash or reinstatement) of the Buildings element of each claim in your control.
Produce a Large or Complex report and deliver same to the Claims SMT within agreed timeframes.
Maintain claim files to a very high standard ensuring that all documents, photographs and communications are accurately recorded in chronological order for audit, complaints analysis and client review.
In liaison with the Building Surveyor Team, manage system claim reserves and payments ensuring that Total Incurred values are as accurate in the shortest period possible and maintained as such until the claim is concluded.
Support the Customer Relations Team with complaints and in particular those involving the FOS.
Manage own diary, including where approved, the coordination of customer appointments for site visit and hotel accommodation for yourself if applicable
Skills required
Excellent spoken and written communication skills.
Accurate with a high level of attention to detail.
Tact and assertiveness when dealing with customers who may be distressed or angry.
Ability to work well under pressure and meet deadlines.
PC literate with good administrative skills.
Ability to take on increased ownership and responsibility when necessary.
Motivation
Excellent organisational skills.
Helpfulness and a passion for customer service.
Driven and enthusiastic - meets or exceeds targets.
Empathy and understanding.
Confident and professional attitude.
Excellent negotiator.
Commercially aware.
Active and energetic.
Takes ownership of problems and drives for effective solutions.
Experience / knowledge
Minimum:
At least 5 years previous experience of working in an insurance claims related handling role.
High level understanding of insurance/indemnity policies and legal structure
Ideally:
Proven capability of claims negotiation with policyholders and Loss Assessors.
**Qualifications**:
Minimum:
Full and clean driving license
‘A’ level or equivalent qualifications in Maths and English, or demonstrable ability in numeracy skills & written English.
Ideally:
Role applicable qualifications in insurance.
Relevant experience in a similar role
**Job Types**: Full-time, Permanent
**Salary**: £30,000.00-£40,000.00 per year
**Benefits**:
- Flexitime
Schedule:
- Flexitime
- Monday to Friday
**Experience**:
- of large loss claims: 1 year (preferred)
- fire flood or escape of water: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: On the road
Reference ID: 03266
Flextime
-
Maintenance Surveyor
3 weeks ago
Wales, United Kingdom yolk recruitment Full timeYolk Recruitment Public Sector and Not-for-Profit is proud to be working with a forward-thinking Housing Association that is passionate about providing affordable homes for tenants in South Wales, to appoint a Maintenance Surveyor. The Opportunity: You will be part of a supportive team, undertaking general surveying duties as part of the ongoing management...
-
Torfaen, Wales, United Kingdom Yolk Recruitment Ltd Full timeYolk Recruitment Public Sector and Not-for-Profit is proud to be working with a forward-thinking Housing Association that is passionate about providing affordable homes for tenants in South Wales, to appoint a Maintenance Surveyor. You will be part of a supportive team, undertaking general surveying duties as part of the ongoing management of their...
-
Torfaen, Wales, United Kingdom Yolk Recruitment Ltd Full timeYolk Recruitment Public Sector and Not-for-Profit is proud to be working with a forward-thinking Housing Association that is passionate about providing affordable homes for tenants in South Wales, to appoint a Maintenance Surveyor. You will be part of a supportive team, undertaking general surveying duties as part of the ongoing management of their...
-
Maintenance Surveyor
1 week ago
wales, United Kingdom yolk recruitment Full timeYolk Recruitment Public Sector and Not-for-Profit is proud to be working with a forward-thinking Housing Association that is passionate about providing affordable homes for tenants in South Wales, to appoint a Maintenance Surveyor.The Opportunity:You will be part of a supportive team, undertaking general surveying duties as part of the ongoing management of...
-
Supervisor - Motor Injury - Nationwide
5 months ago
Wales, United Kingdom DAC Beachcroft Full timeJob Introduction DAC Beachcroft is looking to appoint a Supervisor to join our National Motor Injury team. The Motor Injury team deals with a variety of motor claims including Pre litigation, MOJ, Infant Approvals, OIC, Small, Fast and Multi Track. Alongside supervision duties you will run a reduced caseload of your own and/or provide support to senior...
-
Capital Allowances Advisor
2 months ago
Cardiff, Wales, Wales, United Kingdom ChandlerKBS Full timeChandlerKBS provides independent consultancy services across a wide range of sectors throughout the UK, Ireland and mainland Europe. We work with some of the largest private, public and utility sector clients. We take pride in delivering an excellent service.ChandlerKBS are seeking to recruit a Capital Allowance Advisor to join our team in our Cardiff...
-
Wales, United Kingdom DAC Beachcroft LLP Full timeDAC Beachcroft is looking to appoint a Solicitor to join our Claims Solutions Casualty Fraud team Birmingham or Newcastle. This is a great opportunity for enthusiastic lawyers who are looking to build an exciting career. The work includes: Defending and investigating exaggerated claims, fabricated claims,...
-
Claims Quality Assurance Officer
1 week ago
Wales, United Kingdom Capilaux Aero Full timeCustomer liaison including dealing with customer complaints and defect investigations Production of Quality System Metrics/KPI’s set by Quality Manager Own daily management process around QA metrics and collaborate with key stakeholders of business Continuing development of the quality management system Management, coaching, mentoring of the...
-
Admin Support Assistant
4 months ago
Wales, United Kingdom Stori Full time**Although this is a home based role, some travel may be required. You will be working with & supporting our Wales based Employability Support Team so ideally you will be based in Wales too.** Main duties include: - Maintaining project databases & spreadsheets - Preparing participant claims - Conducting eligibility assessments - Designing Training...
-
Support Worker
2 months ago
Wales, United Kingdom BDS Northern Full timeBDS are currently recruiting for an experienced support worker to work within a social justice charity supporting vulnerable people. This particular role specialises in working with ex-offenders, probation services along with other external agencies. To assist in the developing and delivery of person-centred support and safety plans with clients. These plans...
-
Senior Quantity Surveyor
4 hours ago
Wales, United Kingdom Hunter Selection Full timeAbout the RoleWe are seeking a skilled Quantity Surveyor to join our Civils Department as a Commercial Quantity Surveyor. As a key member of the project team, you will be responsible for providing commercial support, maintaining commercial information, and ensuring compliance with contractual requirements.Key ResponsibilitiesProvide commercial support to the...
-
Senior Quantity Surveyor
19 hours ago
Wales, United Kingdom Hunter Selection Full timeAbout the RoleWe are seeking a skilled Quantity Surveyor to join our Civils Department as a Commercial Quantity Surveyor. As a key member of the project team, you will be responsible for providing commercial support, maintaining commercial information, and ensuring compliance with contractual requirements.Key ResponsibilitiesProvide commercial support to the...
-
Electrical Technical Advisor
7 days ago
Cardiff, Wales, Wales, United Kingdom Focus Resourcing Limited Full timeWe are looking to recruit for an Aftercare Technical Advisor the successful candidate will be responsible for dealing with after sales activities relating to product warranty and technical support. The role:Support customers and service engineers in the swift resolution of product and system related technical enquiries or warranty claims by phone and email...
-
Finance Advisor
1 month ago
wales, United Kingdom Matchtech Full timeAs a finance assistant you will report to the team Supervisor and are responsible for the delivery of service activities on behalf of our customers. You will be responsible for effective execution of the financial processes and ensuring these are accurately documented.Whilst the role is focused specifically on service activities carried out in Glascoed, you...
-
Maintenance Surveyor
2 weeks ago
Wales, United Kingdom Service Care Solutions Full timeSenior Maintenance Surveyor On-going contract Flintshire About the role Manage the workload and staff of the Capital Works Team provide technical support and inspect, report, and monitor progress and quality of works in respect of maintenance and improvement programmes to the Councils property. where necessary and under the direction of the Asset...
-
Vehicle Service Technician
4 weeks ago
Llandudno, Wales, United Kingdom Halfords Full timeCheck out the role overview below If you are confident you have got the right skills and experience, apply today.£28,577 to £31,357 per annumAverage uncapped bonus of £4,800 per year (with potential to earn more)5 days a weekEarn extra with our refer a friend scheme – T&C’s ApplyWe’re the UK’s largest Automotive service, maintenance and repair...
-
Employment Solicitor/Associate in Cardiff
4 weeks ago
Wales, United Kingdom DAC Beachcroft LLP Full timeThe Bristol Employment team acts for a range of market leading clients across the financial services, healthcare and commercial sectors. The team has a strong and growing reputation and is recognised as Band/Tier 1 in both the latest Chambers & Partners and Legal 500 UK rankings. The team has a strong reputation in the South West...
-
Sprinkler Design Engineer
2 months ago
Swansea, Wales, Wales, United Kingdom Johnson Controls International Full timeWhat you will do As a Design Engineer you will be responsible of all Fire Suppression design elements in supporting the business on the large/ complex projects.You will be part of the JCI Fire Suppression Design Team based in one of our offices, with the opportunity of hybrid remote working based on experience as agreed with your Design Manager.On occasion...
-
Electrical engineer engineer
3 months ago
Wales, United Kingdom HOCHTIEF (UK) Construction Ltd Full timeHOCHTIEF (UK) Construction Limited is part of a leading international civil engineering company specialising in complex markets including Tunnelling, Building, Civil and Structural Engineering. We are looking for a High Voltage Engineer to join our team at a major tunnelling project within Eryri (Snowdonia) National Park. In this role you will manage a...
-
Electrical engineer engineer
3 months ago
Wales, United Kingdom HOCHTIEF (UK) Construction Ltd Full timeHOCHTIEF (UK) Construction Limited is part of a leading international civil engineering company specialising in complex markets including Tunnelling, Building, Civil and Structural Engineering. We are looking for a High Voltage Engineer to join our team at a major tunnelling project within Eryri (Snowdonia) National Park. In this role you will manage a...