Claims Quality Assurance Officer

2 weeks ago


Wales, United Kingdom Capilaux Aero Full time

Customer liaison including dealing with customer complaints and defect investigations
Production of Quality System Metrics/KPI’s set by Quality Manager
Own daily management process around QA metrics and collaborate with key stakeholders of business
Continuing development of the quality management system
Management, coaching, mentoring of the quality system team
Effective performance reporting to internal management and to customers
Ensuring that quality system team meets its performance objectives and contributing the achievement of divisional performance objectives


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