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Quality Assurance Manager

2 months ago


Wales, United Kingdom Capilaux Aero Full time

Responsibilities:

  • Maintenance of accreditation to AS9100 and NADCAP and obtaining extensions to approvals when required
  • Manage customer approvals and audits
  • Customer liaison including dealing with customer complaints and defect investigations
  • Ensuring that direct reports can carry out process improvement and root cause analysis. This will involve development of staff and ensuring that documentation is maintained
  • Process improvement and root cause analysis
  • Production of Quality System Metrics/KPI’s set by Quality Manager
  • Own daily management process around QA metrics and collaborate with key stakeholders of business
  • Continuing development of the quality management system
  • Management, coaching, mentoring of the quality system team
  • Effective performance reporting to internal management and to customers
  • Ensuring that quality system team meets its performance objectives and contributing the achievement of divisional performance objectives