Credit Controller
3 months ago
Opportunity to be part of a company thriving on growth.
- Permanent position paying up to £25k
**About Our Client**:
Based in Bournemouth, my client are one of the nations leading telecommunications distributors, and are continuing to grow. They are looking to add a credit controller to their collections team.
Credit Controller role:
- Processing card payments.
- Escalating Customers accounts forward and processing suspension and cease notices.
- Sending letters before action.
- Prepare and send files to our solicitors.
- Cessation of services.
- Completing proof of debt forms.
- Write offs.
- Assisting the funders with customers on their Delinquency review.
- Updating funders on whether the customer owes and when we send cease notices.
- Updating funders on insolvencies and working closely to retain customers.
- Managing blacklist, confirming whether work can be completed for customers with outstanding invoices.
- Using various company systems to investigate customer queries.
- Amending customer bank details and customer information.
- Invoicing for customers and raising credit notes.
- BAC's requests - customer refunds and customer Statements.
**The Successful Applicant**:
The successful Credit Controller:
- Previous experience within a credit control environment with knowledge of credit control/debt collection processes
- A creative approach to problem solving and overcoming challenges
- Strong communication and interpersonal skills with the ability to negotiate
- A high attention to detail and well organised with a methodical approach to workload
**What's on Offer**:
- Competitive Basic salary of up to £25,000.
- An exciting role with future progression opportunities.
- 24 days holiday + bank holidays.
- Monday to Friday working hours.
- Refer a friend scheme.
- Cycle to work scheme.
- Private Health Insurance.
- Company pension
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