Customer Care Specialist

5 months ago


Bournemouth, United Kingdom Domestic Appliance Guard Full time

We're on the hunt for a Customer Care Specialist, ready to take our customer service to new heights This role is not just about answering calls; it's about ensuring every customer's post-service experience is top-notch.

In this exciting role, you'll engage with customers, resolve their queries, and turn their feedback into a success roadmap for us.

**Key Responsibilities**:

- Nurture and strengthen customer relationships
- Uphold and boost our reputation across various online platforms
- Monitor customer satisfaction, tackling any issues proactively
- Lead special customer-oriented campaigns

**Your Skills**:

- Demonstrable experience in a customer service or sales role within our industry
- Proficient in Outlook with the ability to pick up new systems quickly
- Exceptional organisational skills, adept at multitasking
- Driven and resilient, capable of meeting targets under pressure

**What's in It for You?**
- Competitive salary (£24,000.00-£26,000.00 per annum) with a commission scheme rewarding customer retention and satisfaction
- Comprehensive benefits package: casual dress, company pension, cycle-to-work scheme, on-site parking
- Regular working hours from Monday to Friday in our bustling Bournemouth town centre office
- A collaborative, fun-loving team with opportunities for progression as we continue to grow

Step into a career that makes a genuine difference. Come, be a part of our story

Pay: £24,000.00-£26,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking

Schedule:

- Day shift
- Holidays
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme
- Commission pay
- Loyalty bonus
- Performance bonus

Application question(s):

- Do you have experience working with extended warranties or insurance for appliances and or heating systems?

**Experience**:

- Telephony: 1 year (required)

**Language**:

- fluent english (required)

**Location**:

- Bournemouth (required)

Work Location: In person



  • Bournemouth, United Kingdom Domestic Appliance Guard Full time

    We're on the hunt for a Customer Care Specialist, ready to take our customer service to new heights! This role is not just about answering calls; it's about ensuring every customer's post-service experience is top-notch. In this exciting role, you'll engage with customers, resolve their queries, and turn their feedback into a success roadmap for us. **Key...

  • Care Specialist

    1 week ago


    Bournemouth, Bournemouth, United Kingdom Bluebird Care Full time

    We're passionate about delivering quality care to our customers!At Bluebird Care, we believe everyone deserves to live independently in their own home. Our Live-in Care Assistants play a vital role in making this possible, providing companionship and support to our customers while helping them maintain their independence.Your Role as a Live-in Care...


  • Bournemouth, Bournemouth, United Kingdom Specialist Orthodontic Practice Full time

    We are seeking a part-time Data Analyst specialist to join our team and work collaboratively with the orthodontic specialists.Job DescriptionPatient Care and Teamwork: Deliver high-quality patient care and work closely with the orthodontic team to maintain accurate records.Practice Operations: Contribute to the smooth operation of the practice by maintaining...


  • Bournemouth, United Kingdom MAL Full time

    We're looking for an ambitious and motivated individual to join our quickly-growing FinTech business. As a member of the Customer Care team, your job will essentially be to help customers get their account in shape. Whether they're going through a difficult situation with their bills or want to improve their financial profile for the long term, you're there...


  • Bournemouth, Bournemouth, United Kingdom Colten Care Limited Full time

    We are seeking a highly skilled Clinical Care Specialist to join our dedicated clinical team at Colten Care Limited.As a Nighttime Healthcare Professional, you will be responsible for providing exceptional care to our patients during the night shift, working 42 hours per week, including alternative weekends with paid breaks.The salary for this role is...


  • Bournemouth, Bournemouth, United Kingdom Sage Care Limited Full time

    Job Opportunity At Sage Care Limited, we have a rewarding job opening for a Care and Support Specialist to join our dedicated team of healthcare professionals. About the Role As a Care and Support Specialist, you will play a vital role in providing exceptional care and support to our clients in their own homes. Your primary responsibilities will...


  • Bournemouth, United Kingdom Loans by Mal Full time

    We're looking for a people focused and ambitious individual to join our quickly-growing FinTech business Loans by Mal. Before we go any further, please be aware this role requires someone to be in our Bournemouth office 5 days per week and every 3rd Saturday. **What we will ask you to do**: As a member of the Customer Care team, your job will essentially be...


  • Bournemouth, Bournemouth, United Kingdom Care First 24 Ltd Full time

    About the RoleWe are seeking a dedicated and compassionate Personal Care Specialist to join our team in Bournemouth. As a Complex Care Assistant, you will play a vital role in delivering high-quality care and support to individuals with complex needs.In this rewarding position, you will have the opportunity to work closely with our clients, their families,...

  • Disability Specialist

    1 month ago


    Bournemouth, Bournemouth, United Kingdom Specialist Orthodontic Practice Full time

    Unique Opportunity for Specialist Orthodontic ServicesThis part-time position offers a unique opportunity to deliver specialist orthodontic services to NHS patients under the supervision of an experienced specialist orthodontist.Key ResponsibilitiesProviding high-quality patient care and working collaboratively with the orthodontic team.The Specialist...


  • Bournemouth, Bournemouth, United Kingdom Specialist Orthodontic Practice Full time

    This part-time specialist orthodontic position offers a unique opportunity to work under the supervision of an experienced specialist orthodontist and deliver high-quality patient care. The role involves working collaboratively with the orthodontic team to maintain accurate records and contribute to the smooth operation of the practice.Key...


  • Bournemouth, Bournemouth, United Kingdom Colten Care Full time

    Join us at Colten Care, where we value our residents and provide exceptional care. As a Resident Support Specialist, you will play a vital role in ensuring our residents receive the highest standard of care and support.This role comes with a competitive salary of £14.50 - £17.00 per hour, including paid breaks and free meals on duty.About the Role:As a...


  • Bournemouth, United Kingdom MAL Full time

    MAL is a leading FinTech company providing innovative loan solutions to UK residents, utilising cutting-edge Open Banking technology to ensure responsible lending practices. We are seeking dedicated individuals who are eager to contribute to our dynamic team. **Position**: At MAL, we understand that each customer is unique, requiring a tailored and...

  • Orthodontic Specialist

    2 months ago


    Bournemouth, Bournemouth, United Kingdom Specialist Orthodontic Practice Full time

    Unique Opportunity for Specialist Orthodontic ServicesThis part-time position offers a unique opportunity to deliver specialist orthodontic services to NHS patients under the supervision of an experienced specialist orthodontist.Key ResponsibilitiesProviding high-quality patient care and working collaboratively with the orthodontic teamMaintaining accurate...


  • Bournemouth, Bournemouth, United Kingdom Specialist Orthodontic Practice Full time

    Deliver exceptional patient care and work collaboratively with our experienced specialist orthodontist team.Key ResponsibilitiesProviding high-quality patient care.Our practice offers a competitive salary range of £40,000.00 per year, as well as benefits such as free parking and transport links.

  • Care Assistant

    6 months ago


    Bournemouth, United Kingdom Care South Full time

    **About The Role**: Care Assistant - Competitive pay rate of £11.00 - £11.25 per hour **Flexible hours 24 hours per week to include alternate weekends 7am -7pm** We have an exciting opportunity for a Care Assistant to join the team at Castle Dene, our specialist, frail elderly and dementia residential care home located in Bournemouth. **As a...


  • Bournemouth, Bournemouth, United Kingdom Cygnet Health Care Full time

    Cygnet Health Care is seeking a confident Support Worker for a fixed 9-month maternity cover contract, with the possibility to extend or stay on.About the RoleWe are looking for an individual with a passion for delivering outstanding care, who can work 42 hours a week, 12 hour day shifts, making a positive difference to the lives of the people in our care at...


  • Bournemouth, Bournemouth, United Kingdom Specialist Orthodontic Practice Full time

    This specialist orthodontic services role offers a unique opportunity to deliver high-quality patient care under the supervision of an experienced specialist orthodontist in a dynamic and supportive environment.Key ResponsibilitiesDelivering exceptional patient care through collaboration with the orthodontic team, ensuring accurate records and contributing...


  • Bournemouth, Bournemouth, United Kingdom Specialist Orthodontic Practice Full time

    Specialist Orthodontic Practice seeks a skilled part-time Analysis specialist to work under the supervision of an experienced specialist orthodontist.Key ResponsibilitiesCollaborate with the orthodontic team to deliver high-quality patient careMaintain accurate records and contribute to the smooth operation of the practiceThe role offers a competitive salary...

  • Nurse Care Specialist

    3 weeks ago


    Bournemouth, Bournemouth, United Kingdom Care UK Full time

    About the RoleWe are seeking a skilled Registered General Nurse to join our team at Care UK, a multi-award-winning care provider. As a Clinical Nurse Leader, you will play a vital role in providing outstanding leadership for care staff, supporting residents with complex needs, and delivering clinical excellence within the home.The Key ResponsibilitiesProvide...


  • Bournemouth, Bournemouth, United Kingdom Jobshop UK Limited Full time

    Job DescriptionWe are seeking a skilled Care Provision Specialist to join our team at Jobshop UK Limited.The successful candidate will be responsible for promoting independence for customers with specific care requirements, ensuring that dignity is at the heart of their care and support.The role involves a person-centred approach that promotes independence,...