Customer Coordinator

7 months ago


Dudley, United Kingdom Aligra Full time

**We are hiring a Customer Coordinator for our busy automotive client based in Dudley. This is a permanent, full-time position.**

**Pay**:

- £40,000 per annum

**Responsibilities**:

- Direct contact with customer.
- Selection of and participation in customer enquiries with KAM and AE.
- Responsibility for customer enquiries up to the time of the customer's award or its rejection.
- Offer tracking, re-negotiation within the given framework conditions.
- In charge of the commercial data and information recorded in Norma system and customer Portal.
- Preparation and conduction of price negotiations; LTA/ frame agreements.
- Review of contracts and customer orders in cooperation with AM and Legal
- Manage productivity and saving possibilities.
- Periodic customer visits in coordination with Key Account Management and Sales Management.
- Creation and maintenance of opportunities in Norma System
- Prepare and support AM for quotation approval process
- Monitor the progress of projects - prepare and send offers to the customer
- Submit the documentation required by the customer
- Managing customer Portal for RFQ

**Requirements**:

- Engineering or commercial graduate with a working experience of at least 3 years in sales of industrial products in need of explanation.
- Teamwork, multitasking ability
- Ability to meet the requirements even under high pressure.
- Fluent English verbal and writing, second language preferable.
- The applicant must be able to assess the commercial impact of his or her actions. To develop customer-oriented solutions independently in a direction that is in a timely and environmentally friendly manner.
- Important for all employees will be an attitude to dynamic, independent, and interdisciplinary way of working in a self-driven team
- Aligra have been established since 2007 and have since implemented supply partnerships with a number of the UK’s leading logistics companies. Whilst we work across all industries, we specialise in recruitment and talent management for the Automotive & Engineering, Driving & Industrial, Hospitality and Professional & Executive sectors_.

**Job Types**: Full-time, Permanent

**Salary**: £40,000.00 per year

**Benefits**:

- Free parking
- Work from home

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: NEW-CCCN



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