Contact Centre

1 day ago

Manchester, United Kingdom The Recruitment Co Full time

Job Role: Telesales Specialist - Contact Centre
Location: Manchester (Salford Quays M50 3SP)

**Salary**: £21,500 basic salary + monthly paid commission OTE - £26,960* with top performers earning over £35K
Permanent - Full Time - 37.5 hours per week
Hybrid home and office working options available once signed off - This is not a full time remote working position
As a Sales Advisor you'll speak to potential customers, guiding them through our products and services and by supporting them in choosing the best level of cover for themselves and people important to them
Full Training and Support with a plan to succeed. Training doesn't stop there with development and progression plans for all team members.
What you'll do:

- Take calls from potential customers, guiding them through our products and helping them find a solution that is right for them
- Be an advocate for our products and services, upselling and explaining the benefits to our customers overall wellbeing
- Navigate through multiple systems while on a call, quickly switching between them to provide the customer with the information they need in a timely manner
- Deliver exceptional customer service at all times, ensuring each caller has a great experience whether it's the first or last call of the day
- Maintain high professional standards at all times and abide by all regulatory requirements

What you'll bring:

- Previous sales experience in a target driven, customer focussed environment
- Strong IT skills, you'll need to quickly navigate between various systems while speaking to potential customers
- The flexibility to adapt and think on your feet and the resilience to bounce back if you don't get a sale
- Great listening and communication skills with the ability to quickly build a rapport with potential customers
- Self-motivation, with passion for hitting and exceeding targets and earning commission

Why us?
- We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.
- ???????Our benefits are driven by what matters to our people. It's important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. As an Inbound Sales Advisor you'll be eligible for:

- Discounted access to Gympass, a flexible, monthly subscription service with live classes, fitness apps and 1-2-1 sessions
- 25 days holiday, increasing through length of service, with option to buy or sell
- An enhanced pension plan with up to 12% employer contributions and life insurance
- Various discounts online from shopping, entertainment, eating out and more
- Free local parking and access to a season ticket loan for public transport
- Health insurance as a benefit in kind

Please note The Recruitment Co are an equal opportunities employer
CPProfessional

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.

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