Office Administrator

5 months ago


Romford, United Kingdom R J Lifts Group Ltd Full time

**This position is for an Office Administrator.**

**R J Lifts** not only prides itself as being a UK leader in the lift and escalator industry **but is the only UK Lift Company which is EOT Employee-Owned Trust.**

If you are successful for a role within the RJ Lifts Group, you’ll be part of a focused, creative, innovative and collaborative working culture where we value the contribution of everyone. The R J Lifts Group culture and focus is being ‘One Team’ with a ‘One Dream’ approach, which is to deliver the best customer journey and outcome for all our entire client base across the UK and Ireland.

**General Description**: The overall responsibility of the Office Administrator is to effectively and efficiently manage the deployment of our Lift Service & Repair Engineering Team to ensure completion of servicing lifts within our client portfolio.

This is a pivotal role which involves regular contact with engineers, management teams, clients and other functions within our Business.

This is a fast paced role where you will be required to work on multiple projects in a client driven, results orientated environment.

Reporting into the Department Manager you will drive change and suggest new ideas and drive a 'customer-centric' culture within the operational service teams, as well as creating a fun working environment with good staff retention.

You will be a confident personality and be able to analyse and interpret data well. Your role will involve:

- Delivery of Breakdown and Service departmental key performance indicators and service levels - ensuring a high customer care culture at times
- Scheduling the field engineers
- Manage all enquiries
- Constantly reviewing and suggesting improvements to the customer service journey to improve the experience for customers and to drive profitability and growth
- Ensuring compliance to procedures all times
- Updating Client Portals
- Taking receipt of all incoming deliveries, off load and store appropriately.
- Suitably identify deliveries with job number, customer and other relevant information
- Identify stock locations for received items for future retrieval by engineers
- Arrange dispatch / collection of goods
- Monitor stock levels and re-order as necessary to replenish

You will have the following skills/experience:

- Exceptional organisational and planning skills
- Commitment
- Experience of planning jobs (preferably from within an engineering background but not required)
- The ability to learn complex processes
- Change management
- Strong communication and analytical skills
- Ability to identify problems and inefficiencies and to develop and push through solutions & improvements
- Project management skills
- Working with CRM systems & IT packages
- Scheduling external works

**Hours**:37.50 per week - Monday to Friday (Typically between 8.00 am and 5.00 pm)

**Holidays**:22 days a year + UK Bank Holidays

This is an excellent opportunity to join this fast-growing well-respected lift services company

RJ Lifts is an Equal Opportunity Employer. RJ Lifts does not discriminate on the basis of race, religion, colour, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit and business need.

**Job Types**: Full-time, Permanent

Pay: Up to £22,308.00 per year

**Benefits**:

- Casual dress
- Company events
- Free parking
- On-site parking
- Profit sharing

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- GCSE or equivalent (required)

**Experience**:

- customer service: 2 years (required)
- dispatch / planning resource / coordinating: 1 year (preferred)

Work Location: In person



  • Romford, Greater London, United Kingdom Office Angels Full time

    Job Title: AdministratorJob Summary:We are seeking a highly organized and detail-oriented individual to join our busy Service Team as an Administrator. The successful candidate will be responsible for coordinating with a dynamic team and ensuring the smooth operation of our office services.Duties and Responsibilities:Upload paperwork on the portal dailyChase...


  • Romford, Greater London, United Kingdom Office Angels Full time

    Job Title: Administrative AssistantJob Summary: We are seeking an enthusiastic and proactive individual to join our team as an Administrative Assistant. The successful candidate will be responsible for updating and maintaining Excel spreadsheets, dealing with phone and email enquiries, and completing all administration for customer orders.Key...

  • Office Administrator

    5 months ago


    Romford, United Kingdom DPM Property Services Ltd Full time

    We are recruiting for an experienced Office Administrator to join our team and someone who can also work well independently. Looking for an individual with skills with Excel, Word and a good knowledge of Sage ideally but will still consider anyone without this. Daily duties answering the phone, filing, placing orders for materials and plant hire, collating...

  • Office Administrator

    5 months ago


    Romford, United Kingdom Relish Care Recruitment Full time

    We are assisting our client, a private care company based in Romford to recruit an outgoing and friendly administrative assistant to provide support to their Recruitment and Training team! Within this role you will assist the day to day running of the recruitment function and will be a proactive and professional individual with a passion for administration...

  • Office Administrator

    5 months ago


    Romford, United Kingdom Relish Care Recruitment Full time

    We are assisting our client, a private care company based in Romford to recruit an outgoing and friendly administrative assistant to provide support to their Recruitment and Training team! Within this role you will assist the day to day running of the recruitment function and will be a proactive and professional individual with a passion for administration...


  • Romford, United Kingdom DPM Property Services Ltd Full time

    We are recruiting for an experienced Office Administrator to join our team and someone who can also work well independently. Looking for an individual with skills with Excel, Word and computer skills. Daily duties answering the phone, filing, placing orders for materials and plant hire, collating paperwork/expenses for Accounts, creating timesheets for...


  • Romford, United Kingdom Stoneglow Candles Full time

    **About us** We are looking for a reliable administrator to join our teams at Head Office. The team Member will take on the admin support for multiple teams, to ensure efficiency throughout the Company. **Main Responsibilities**: - Processing Daily orders, including despatch and Invoicing. - Setting up new customers and Managing of existing customers...


  • Romford, Greater London, United Kingdom Office Angels Full time €32,000 - €36,000

    Technical Sales Administrator Monday - Friday, 37.Benefit include 25 days holiday + Bank Holidays, WFH Fridays, benefits portal, life insurance, discretionary bonus and parking on site! Our client, a leading organisation, is seeking a Technical Sales Administrator to join their dynamic team. This is a fantastic opportunity for someone who thrives in a...


  • Romford, Greater London, United Kingdom The Wedding Travel Company Full time

    Administration Assistant – Office BasedWe are seeking an experienced administrative professional to join our admin and after-care team. As a key member of our team, you will provide exceptional customer service and support our wedding parties with every detail to enhance their special day.What we offer?28 days holidayExcellent rates of payOTE of £40,000...


  • Romford, United Kingdom The Wedding Travel Company Full time

    Administration Assistant – Office Based Due to our ever growing and expanding sales team we are looking for experienced administrative staff who will work in our admin and after care team. To be considered as part of our team we are looking for people who provide exceptional customer service and are willing to go that extra mile to assist our...


  • Romford, Greater London, United Kingdom Office Angels Full time

    Key ResponsibilitiesOur client, a leading organisation, is seeking a Technical Sales Administrator to join their dynamic team. This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys building relationships with clients worldwide.The successful candidate will be responsible for generating high-quality sales leads in line...


  • Romford, Greater London, United Kingdom The Wedding Travel Company Full time

    Administrative Support Professional – OfficeWe are seeking an experienced administrative professional to join our admin and after-care team at The Wedding Travel Company. As an Administrative Support Professional, you will provide exceptional customer service and support to our wedding parties, ensuring every detail of their special day is taken care...


  • Romford, United Kingdom Coral Full time

    **About The Role**: Entain is one of the world’s largest sports betting and gaming groups, operating both online and in the retail sector. With offices across five continents and licences in more than 20 countries, we operate some of the most well-known and iconic brands in the industry with more than 250 years of combined history - names such as...


  • Romford, United Kingdom Nectar Group Ltd Full time

    The Office & HR Coordinator will oversee the smooth running of the Head Office, manage the Office Facilities & Health & Safety, whilst supporting the Human Resources department with general HR tasks and staff administration. **Admin and Reception** - Opening daily mail and distributing accordingly. - Answering the entry buzzer, signing for deliveries and...


  • Romford, United Kingdom Essex Removal Service & Co. Ltd Full time

    **Office Administrator** Full Time/Part Time Permanent Position (office based) Monday to Friday: 9.00 am - 5.00pm Starting Salary £11.44 per hour (weekly pay) **Daily Activities** - Diary management, booking site visits, scheduling removals - Good telephone manner and communication skills essential and some sales background would be useful - Using a...


  • Romford, Greater London, United Kingdom Office Angels Full time £32,000 - £36,000

    Job Title: Technical Sales SpecialistJob Summary:We are seeking a skilled Technical Sales Specialist to join our dynamic team at Office Angels. As a Technical Sales Specialist, you will be responsible for generating high-quality sales leads, creating and maintaining customer records, and managing the entire sales process from initial offer to final delivery...


  • Romford, Greater London, United Kingdom Office Angels Full time £32,000 - £36,000

    Job Title: Technical Sales CoordinatorJob Summary:We are seeking a skilled Technical Sales Coordinator to join our dynamic team at Office Angels. As a Technical Sales Coordinator, you will be responsible for generating high-quality sales leads, creating and maintaining customer records, and managing the sales process from initial offer to final delivery and...


  • Romford, United Kingdom ABC Gone Full time

    Office Administrator for Compliance Location: ABC Gone Ltd Hours: 9 AM - 6 PM, Monday to Friday **Salary**: Competitive About Us: ABC Gone Ltd is a premier estate and letting agency known for its exceptional client service and professional standards. We are seeking a meticulous Office Administrator to join our compliance team. If you have a strong...

  • Office Coordinator

    4 weeks ago


    Romford, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000

    At beBee Professionals, we are seeking a highly skilled and efficient Administrator to provide administrative support for our team. This role is crucial for ensuring seamless day-to-day operations and effective communication within the company.Key Responsibilities:Manage incoming correspondence and maintain office supplies and equipment inventories.Prepare...

  • Repairs Administrator

    2 months ago


    Romford, United Kingdom CV-Library Full time

    Repairs Administrator Romford, Essex £24000 - £25000 Monday - Friday 8am-5pm Benefits: 28 days of annual leave, access to a pension scheme, onsite parking and enjoy a friendly working environment with regular team lunches! We are currently seeking a Repairs Administrator to join a well-established construction company based Romford. In this...