Television Licence Field Officer

6 months ago

Motherwell, United Kingdom Capita Full time

As a Television Licence Field Officer, you will visit customers currently without a TV licence at addresses throughout the Motherwell area helping them firstly understand and comply with the legislation behind the TV licence, explaining how they can obtain one, and enabling them to find a payment plan that works for them.
- You’ll be rewarded with £30,000 annual salary.
- You will also receive either a company car which includes personal use, or a £3700 annual car allowance paid monthly.
- In addition, you will receive a mileage allowance (paid in line with published HMRC rates). In addition to mileage completed between visits we also pay this allowance from and to your home address each day.
- Working hours: You’ll be working a 36.5-hour week on a flexible shift pattern, with a potential of a four-day working week.
- Location: You will be home-based and spend your shift visiting people in communities across your region. Ideally, you will be living in the ML postcode areas.

**Job title**:
Television Licence Field Officer

**Core Responsibilities**:

- Conduct door to door visits to properties where no TV licence is registered.
- Listen to customer reasoning for not having a licence and make an informed decision on next steps.
- Accurately record visit details and complete daily timesheets via the handheld device.
- Explain and sell the benefits of all licence payment schemes.
- Take and accurately record payment details.
- Attend court when required to give evidence in prosecution cases.
- Carry out work and attend meetings as directed by the Visiting Manager.
- Taking Records of Interview under caution.

**What you’ll need to bring**:

- It’s essential that you have a full UK Driving Licence.
- You’ll need to be physically mobile, as you’ll be visiting multiple locations on a daily basis.
- Strong interpersonal and communication skills with an excellent standard of both verbal and written English.
- Similar previous experience is not essential - we have colleagues who excel from a diverse range of backgrounds, whether that’s customer service, retail, sales, ex-Armed Forces or security, however, there is one thing in common - excellent communication skills.

**What’s in it for you?**

An opportunity to develop new skills and confidence in a role that keeps you active, supported by a network of colleagues working to keep the community connected to their favourite live programmes.
- Competitive salary of £30,000.
- Company car which includes personal use, or a £3,700 annual car allowance paid monthly.
- 23 days’ holiday (rising to 28) with the opportunity to buy extra leave.
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
- Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave and plenty more.
- As part of our safeguarding commitment, we’ll provide a range of safe working measures including the provision of body worn video cameras for all colleagues.
- Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel, and technology.
- Access to up to £500 of your salary before payday each month, as well as budgeting and savings features to support your financial wellbeing.
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.

You'll receive four weeks of both engaging virtual classroom training and one-to-one training in your working location with one of our experienced trainers. Your two weeks of virtual classroom training will take you through the key aspects of your role, building a strong foundation for you to accelerate your growth as a Visiting Officer.

The one-to-one support in the Field will follow on from this, further enhancing your knowledge and skill within the Field, with hands-on exposure covering the important aspects of the role, such as how you approach and interact with our customers, how to use our technology and the best way to excel following our processes and policies.

Our on-going support is also what makes us stand out from the rest, with both a management and coaching team that is not only experienced but will help you grow and exceed your own expectations and progress your career, whether that’s into a management role or within the wider business.

**What we hope you’ll do next**:
**Location**:
Motherwell
,

United Kingdom

**Time Type**:
Full time

**Contract Type**:
Permanent

  • Field Agent

    5 months ago

    Motherwell, United Kingdom Interactive Contact and Resolution Full time

    **Field Agent / Commercial Accounts** **Motherwell and surrounding postcode areas** **Earnings: Realistic OTE = £30,000.** **Company pension** **Hours: Between 8am and 8pm, Monday to Friday.** We are looking for a Full Time Employed Field Interaction Manager to visit commercial water accounts. Whether you are an experienced Field Agent or not we want...

  • Relief Security Officer

    5 months ago

    Motherwell, United Kingdom Securitas Full time

    **Join the Global Leader in Security Services - Securitas** Securitas, a renowned global leader in security services, is dedicated to safeguarding a diverse array of clients worldwide, ranging from banks and retail chains to leisure venues and corporate offices. As one of the largest security service organizations globally, we take pride in our mission to...

  • Resolution / Warrant Officer

    5 months ago

    Motherwell, United Kingdom Engage Services Full time

    Engage Services is part of the Marston Holdings Limited group of companies and works on behalf of many major household names from the utilities sector. Here at Engage part of Marston Holdings everyone is welcome. We have an inclusive workforce that offers employment opportunities whoever you are, wherever you work and whatever you do. We are also bronze...

  • Office Cleaner

    5 months ago

    Motherwell, United Kingdom We Clean Offices Ltd Full time

    We are looking for our new cleaning hero to join a friendly and welcoming team in Motherwell. You will be helping us provide an outstanding experience for our client’s by delivering high quality cleaning. Your task will be keeping offices clean and tidy on a daily basis. This is a permanent position working backshifts from Monday to Thursday from 4pm to...

  • Office Cleaner

    5 months ago

    Motherwell, United Kingdom The ICM Group Full time

    Are you looking for a rewarding and flexible cleaning job? We have an exciting opportunity for a dedicated and meticulous individual to join our team as an **Office Cleaner.** As a trusted cleaning service provider, we pride ourselves on maintaining clean and organized workspaces for our clients. If you have a keen eye for detail and enjoy creating a...

  • Gatehouse Security Officer

    5 months ago

    Motherwell, United Kingdom We Clean Offices Ltd Full time

    We Clean Offices have an exciting new opportunity for a Gatehouse Security Operator to join our team on full-time, permanent basis. Shift patterns vary from week to week as follows: Week 1: from Monday to Thursday from 5am to 12:30pm and Friday 5am to 11:00am. Week 2: from Monday to Thursday from 12:15pm to 19:30pm and Friday 10:45am to 17:30pm. The main...

  • Security Officer

    5 months ago

    Motherwell, United Kingdom Mitie Full time

    Security Officer Required £11.00p/h average 42hrs p/w Shift pattern 4 0n 4 off Free Uniform **Job Overview** - To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. - Delivering results that meet and / or exceed the...

  • Gate Security Officer

    5 months ago

    Motherwell, United Kingdom We Clean Offices Ltd Full time

    We Clean Offices have an exciting new opportunity for a Gatehouse Security Operator to join our team on a full-time, permanent basis. Shift patterns vary from week to week as follows: Week 1: from Monday to Thursday from 5am to 12pm and Friday 5am to 11:30am. Week 2: from Monday to Thursday from 12pm to 7:30pm and Friday 11:30am to 5:30pm. Previous...

  • Loss Prevention Officer

    5 months ago

    Motherwell, United Kingdom Bidvest Noonan Full time

    **About The Role**: **Rota: 12 hour shifts** **Sat & Sun days** **Mon & Tues nights** **Sat & Sun days** **Mon, Tues& Wed nights** **Loss Prevention Officer** A fantastic opportunity has arisen within Bidvest Noonan for a Warehouse & Distribution Loss Prevention Officer who will work at our client’s premises. You must be able to demonstrate and deliver...

  • Loss Prevention Officer

    5 months ago

    Motherwell, United Kingdom Bidvest Noonan Full time

    **About The Role**: **Hours: 42 hours a week** *** **Week days** *** **14:30-22:30** **22:30-06:00** *** **Weekends** **06:00-1800** **18:00-06:00** *** **3 week rotation** **Loss Prevention Officer** A fantastic opportunity has arisen within Bidvest Noonan for a Warehouse & Distribution Loss Prevention Officer who will work at our client’s...

  • Gatehouse Security Officer

    6 months ago

    Motherwell, United Kingdom We Clean Offices Ltd Full time

    We Clean Offices have an exciting new opportunity for a Gatehouse Security Operator to join our team on full-time, permanent basis. Shift patterns vary from week to week as follows: Week 1: from Monday to Thursday from 5am to 12pm and Friday 5am to 11:30am. Week 2: from Monday to Thursday from 12pm to 7:30pm and Friday 11:30am to 5:30pm. The main tasks...

  • Part Time Office Cleaner

    5 months ago

    Motherwell, United Kingdom We Clean Offices Ltd Full time

    We have a new vacancy for an enthusiastic and dedicated Office Cleaner in an amazing work environment within a friendly team. The hours we need you to work are between 4pm and 7pm from Monday to Thursday, and 8am to 12pm on Friday. The postcode is ML1 5RY, you may wish to check if you can commute. On site parking is free of charge. Are you the one we are...

  • Night Loss Prevention Officer

    5 months ago

    Motherwell, United Kingdom Bidvest Noonan Full time

    **About The Role**: **Rota: 12 hour shifts** **Wed - Sun nights** **Thurs - Sun nights** **Loss Prevention Officer** A fantastic opportunity has arisen within Bidvest Noonan for a Warehouse & Distribution Loss Prevention Officer who will work at our client’s premises. You must be able to demonstrate and deliver high quality guarding and excellent...

  • Chief Officer Legal and Democratic

    1 month ago

    Motherwell, United Kingdom North Lanarkshire Council Full time

    INTERNAL APPLICANTS MUST APPLY VIA MYSELF Chief Officer, Legal and Democratic, North Lanarkshire Council £, - £, (35 Hours per week) We are achieving great things that will improve the lives of everyone who live, work in or visit North Lanarkshire. These vital improvements are all part of a programme of major economic regeneration and...

  • Office / Site Cleaner - 20 Hours - Ml1 4xl

    5 months ago

    Motherwell, United Kingdom We Clean Offices Ltd Full time

    Are you an experienced cleaner looking for extra hours or a brand new role? Well, you're in luck because We Clean Offices is on the lookout for dedicated cleaning pros like **YOU**! What will you be doing? Maintaining the cleanliness of offices and the site during the week (from Monday to Friday) between 4pm and 8pm. The job is located in Motherwell,...

  • Care Officer

    5 months ago

    Motherwell, United Kingdom Phew Scotland Full time

    To assist guests with personal care, going on outings, support guests to meet their outcomes during their stay. Administration of medication and prepare some meals. To complete all written reports to ensure that you work to all policies and procedures, complete training and work towards registering with SSSC after 6 month period. Work remotely - No **Job...

  • Care Officer

    5 months ago

    Motherwell, United Kingdom Phew Scotland Full time

    To assist guests with personal care, going on outings, support guests to meet their outcomes during their stay. Administration of medication and prepare some meals. To complete all written reports to ensure that you work to all policies and procedures, complete training and work towards registering with SSSC after 6 month period. Work remotely - No **Job...

  • Post Office Courier

    3 weeks ago

    Motherwell, North Lanarkshire, United Kingdom Blue Arrow Full time

    Job Title: Postal WorkerJob Summary: Blue Arrow is seeking a reliable and skilled Postal Worker to join our team. As a Postal Worker, you will be responsible for delivering mail and parcels to customers in a timely and efficient manner.Key Responsibilities:Deliver mail and parcels to customers in a timely and efficient manner.Operate a 3.5 tonne van to...

  • Clerical Officer

    5 months ago

    Motherwell, United Kingdom NHS Scotland Full time

    **The Role**: To provide comprehensive Administrative and Clerical support to clinical and non-clinical staff in order to ensure the smooth running of the service. ***: **NHS Lanarkshire**: Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire! Here at NHS Lanarkshire, we put the patient at...

  • Chief Officer Education Lead

    4 weeks ago

    Motherwell, North Lanarkshire, United Kingdom North Lanarkshire Council Full time

    Transformative Leadership OpportunityChief Officer EducationWe are seeking a visionary leader to drive transformational change in North Lanarkshire Council's Education Department. As Chief Officer Education, you will play a critical role in shaping the future of education in our region.About the RoleThe Chief Officer Education will lead a broad holistic care...