Claims Handler/customer Service

2 weeks ago


Fareham, United Kingdom The Fair Trade Practice Full time

**Tax Back Claims Handler**

**Fareham, Hampshire**

**£21,000 + uncapped commission, OTE £24,000-£26,000**

**Full time, permanent position**

Your Recruitment People are looking for Sales Advisors to join a Financial Services company for their offices based near Fareham.

**Benefits**:

- Uncapped commission structure.
- Commitment from employers to continued learning & development.
- Relaxed dress code.
- Access to Employee Assistance Programme including discounts and mental health and wellbeing support.
- Free secure onsite parking.

**The Company**:
The company are well established in the area, offer proven career paths and the opportunity to undertake professional qualifications in the financial sector for those who are looking to grow within the business.

It’s not all work though, their dedicated Operations Team always have something up their sleeve to engage staff and have a little fun, and as a company with a big heart they also support charities throughout the year.

**Role Responsibilities**:

- Speakingwith existing customers to help them reclaim money on mis-sold financial claims.
- Running through a questionnaire with customers, asking basic questions about their claim.
- Engaging with customers in a friendly, compliant, and professional manner.
- Following up with customers about their claim and ensuring all documents are returned.
- Responding to inbound calls and general enquiries from customers.
- Building a rapport with customers and keeping them updated with their claim.
- Background in a phone-based role, preferably a contact centre (not essential).
- Experience working in a customer focused role, including retail.
- Personable, confident and ability to build a rapport with customers.
- Organised and can manage own workload.
- Motivated working towards KPIs & targets.
- Exceptional communications skills both written and verbal.
- Computer literate

**Location**:
The offices are based near Fareham, just off the M27 or are a 10-minute walk from the nearest train station and is commutable from Portsmouth, Southampton, Fareham, Havant, Cosham, and other surrounding areas. It is also located close to local amenities, a post office, and shops.

**How to Apply**:

- Your Recruitment People operates an equal opportunities policy, which means we treat people fairly. Please note that if you have not heard back from us within 5 working days you have been unsuccessful on this occasion. We will keep your details on record and contact should a more suitable role become available._

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- On-site parking
- Referral programme

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus scheme
- Commission pay

**Experience**:

- Call centre: 1 year (required)
- Sales: 1 year (preferred)
- Data entry: 1 year (preferred)
- Lead generation: 1 year (preferred)

Work Location: In person



  • Fareham, United Kingdom The Fair Trade Practice Full time

    **Tax Back Claims Handler** **Fareham, Hampshire** **£21,000 + uncapped commission, OTE £24,000-£26,000** **Full time, permanent position** Your Recruitment People are looking for Sales Advisors to join a Financial Services company for their offices based near Fareham. **Benefits**: - Uncapped commission structure. - Commitment from employers to...


  • Fareham, United Kingdom Adecco Full time

    **Role**: Customer Service Administrator **Duration**: 6 Months **Location**: Swindon or Fareham (Hybrid Working) **Rate**: £12.94 per hour ASAP Start **The opportunity**: Adecco are currently looking for a truly customer focused person to join our Clients Customer Support team based Swindon or Fareham. You will be responsible for supporting our...


  • Fareham, United Kingdom Innovation Group Full time

    Fancy a change of career or building on your customer service skills? Have you ever thought about call centre work but didn’t want a pressured sales environment? Well this role could be exactly what you’re looking for! Here at the Innovation group, we are proud of the outstanding level of service we offer to our clients and customers, and we are looking...

  • Claims Team Leader

    6 days ago


    Fareham, United Kingdom Indesure Recruitment Full time

    Job: Regional Support ManagerA high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.Type: Hybrid (2 days in the office)Location: SolentI have an exciting opportunity for a 'Regional Support Manager / Claims Team leader' to join a Global Loss Adjusters.You will be joining...


  • Fareham, United Kingdom Innovation Group Full time

    **Who Are We?** We are the Innovation Group - For over 20 years, the world’s leading insurers, vehicle manufacturers, property managers, brokers and fleet operators have trusted us to transform their claim management processes, manage critical vehicle and property incidents, and generate more revenues with value-added services like warranty and service...


  • Fareham, United Kingdom Innovation Group Full time

    **Who Are We?** We are the Innovation Group - For over 20 years, the world’s leading insurers, vehicle manufacturers, property managers, brokers and fleet operators have trusted us to transform their claim management processes, manage critical vehicle and property incidents, and generate more revenues with value-added services like warranty and service...


  • Fareham, United Kingdom Innovation Group Full time

    Here at the Innovation Group, we do things differently - we provide industry leading insurance solutions to our clients, offer global leading technology to deliver the best service for our clients and customers, and process millions of claims each year! We have a reputation to be proud of, built on proven performance and customer service! We want you to...

  • Customer Service

    2 weeks ago


    Fareham, United Kingdom Hiring Green Energy Full time

    Customer Service Representative **Responsibilities of the role** - communicating either face to face or via telephone to deliver a funding allowance to help update their properties - Engaging with existing customers - Promoting the company's services and extras - Booking appointments for our services and filing reports of every customer - Dealing with...

  • Claims Team Leader

    4 days ago


    Fareham, Hampshire, United Kingdom Indesure Recruitment Full time €100,000

    Job: Regional Support Manager Type: Hybrid (2 days in the office) Location: Solent I have an exciting opportunity for a 'Regional Support Manager / Claims Team leader' to join a Global Loss Adjusters. You will be joining the commercial property team, managing a team of Claims Technicians in proactively handling commercial property and business...

  • Apprentice

    2 weeks ago


    Fareham, United Kingdom Addingstone Insurance Full time

    Are company culture and future progression opportunities important to you? **Training to be provided**: Level 3 Business Administrator Apprenticeship Standard. You will complete a 15-month apprenticeship which includes 12 days at the PETA training centre in Cosham. You will be supported every 6 weeks with visits from your PETA Learning & Development...

  • Claims Team Leader

    23 hours ago


    Fareham, Hampshire, United Kingdom Indesure Recruitment Full time €100,000

    Job: Regional Support Manager Type: Hybrid (2 days in the office) Location: Solent I have an exciting opportunity for a 'Regional Support Manager / Claims Team leader' to join a Global Loss Adjusters. You will be joining the commercial property team, managing a team of Claims Technicians in proactively handling commercial property and business...

  • Customer Service

    1 month ago


    Fareham, United Kingdom wild recruitment Full time

    My client is an industry leader in home energy efficiency with a focus on insulation, with their offices in Fareham. I am currently seeking someone who has some experience with Customer Service to join the team with an immediate start! Based in Fareham, the Customer Service role includes: - Taking telephone calls and updating the database - Completing...

  • Customer Service

    4 weeks ago


    Fareham, United Kingdom Delivered Portsmouth Full time

    Our customer's thoughts and suggestions are important to us and so you'll be responsible for handling their feedback, investigating complaints to drive excellence within the department and wider organisation. Your ability to manage multiple tasks and prioritise is key for success in this role. You will be expected to juggle customer enquires, your own...


  • Fareham, United Kingdom Innovation Group Full time

    Here at the Innovation Group, we do things differently - we provide industry leading insurance solutions to our clients, offer global leading technology to deliver the best service for our clients and customers, and process millions of claims each year! We have a reputation to be proud of, built on proven performance and customer service! We are looking for...


  • Fareham, United Kingdom Wild Recruitment Full time

    Go Back - Shortlist - Apply **Customer Service Coordinator**: **ER/CustomerAdvisor_1683044977**: Salary Package: £22000 - £25000 per annum Location: Fareham, England Consultant: Ellie Rogers Posted: 02/05/2023 Description: Are you an experienced customer services professional who has worked with multiple customer queries, managed complaints and supported...


  • Fareham, United Kingdom Hendy Group Full time

    We have some excellent opportunities where you can put your outstanding customer services skills in to action. We are looking for confident customer services heroes to join us as Service Advisors in our busy Service departments at our Ford Dealerships in Fareham. You do not need automotive experience to be successful in this role - we will train that, but...


  • Fareham, United Kingdom Wild Recruitment Full time

    Go Back - Shortlist - Apply **Customer Service Administrator**: **SC/CustServ/FarehamX_167576057**: Salary Package: Up to £23000 per annum + 25 days holiday Location: Fareham, England Consultant: Sian Cox Posted: 07/02/2023 Description: My client is a UK leading industrial business who are recruiting in their Segensworth / Fareham branch. They are...


  • Fareham, United Kingdom Swinburne Automotive Engineers Full time

    Swinburne Automotive Engineers is looking for a Service Advisor. Swinburnes are well established expanding garage that pride themselves on good customer service. We are looking for the right service advisor who has experience in the motor trade. either in parts, workshop or service advisor. They need to answer calls and make bookings, Order and parts and...


  • Fareham, United Kingdom CPG LOGISTICS Full time

    CPG Logistics operates from state-of-the-art warehouses and is recognised as one of the UK’s foremost solution providers for both specialist logistics services and supply chain management. We provide exceptional service to our customers and the majority of our new business is through recommendation or internal growth with companies. The Customer Service...


  • Fareham, United Kingdom Southern Co-Op Full time

    We're looking for a Customer Service Assistant who can make a real difference in their local community Putting U in Southern Co-op Southern Co-op is recruiting for a Customer Service Assistant to help deliver the excellent service we're known for. Our retail stores are more than somewhere to pick up the groceries - they're the heart of the town or village,...