Customer Account Executive

2 days ago


Uckfield, United Kingdom First Recruitment Services Limited Full time

We are very pleased to be assisting our busy, progressive and established client in the Uckfield area as they seek to recruit a Customer Account Executive to join their team

This is a great opportunity to join an established company as they continue to grow and expand in their sector.

Uckfield area - driver with own transport essential due to rural workplace location

Permanent role

Monday-Friday 0800-1700, or 0900-1800 or 0830-1730

Salary £25000-£30000 plus good company benefits

This role is both key and central to daily operations within the business. Priority is to provide an impeccable service whilst building strong relationships with customers; you will be managing your own workload ensuring enquiries are answered promptly,their orders booked accurately, and their jobs delivered on time, to the correct location and in the condition that they expect.

This is an exciting and demanding role that will give you a unique chance to play a key role in an established company / industry

**Experience and competencies required**:
Customer-focused

Able to deal with customers / people at all levels, both within and outside the company

Team player

Capable of managing multiple tasks and prioritizing own workload

Able to work to tight deadlines and make decisions under pressure

Self-motivated

Good telephone manner

A flexible approach to the working day to meet customer demands

Good computer skills

Previous experience in a similar role

**Duties / responsibilities**:
Booking production to accommodate customers orders / forecasts

Liaising with the operations team to ensure orders are completed

Order product from suppliers

Liaising with suppliers to ensure stock is delivered on time

Reconciling stock figures on a monthly basis

Liaising with customers and suppliers with any invoice or order discrepancies

Booking transport for stock to be collected and delivered to the customer

Complete various customer reports on a daily, weekly and monthly basis

Manage stock levels via the stock management system

Attend customer meetings either on site or at the customer premises

This is a superb opportunity to join an excellent employer

First Recruitment Services is acting as an employment agency on behalf of this vacancy



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