Project & Service Co-ordinator

1 month ago


Tamworth, United Kingdom Pure Cloud Solutions Full time

**Project & Service Co-Ordinator (MAT Cover with the possibility of becoming a permanent role)**

**SUPPORT**

2. Monitor outstanding tickets, updating priorities and keeping customer informed;
3. Raise tickets with third parties as and when required;
4. Schedule engineering internally or third party engineering as required;
5. Follow support tickets through to completion in accordance with SLAs, logging actions taken along the way, taking any further actions recommended by engineers/third party and raising invoices for chargeable faults when complete;
6. Order equipment and materials as and when required;
**OPERATIONS/PROJECTS**

1. Order equipment and materials for projects as and when required including deal registration

2. Schedule engineering time including in-house pre-configuration, site visits and third party engineering;
3. Monitor licence expirations and order new licences as required;
5. PCS Voice Anywhere portal changes as and when required;
6. Raising sales quotations;
7. Management of goods in and out.

**ACCOUNTS/AD-HOC**

1. Raise one-off/ad-hoc invoices as and when required;

**Job Types**: Full-time, Temporary contract, Fixed term contract
Contract length: 12 months

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

**Experience**:

- Telecommunication: 2 years (required)

Work Location: In person

Reference ID: Project & Service Co-Ordinator
Expected start date: 01/06/2023



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