National Account Administrator

6 months ago

London, United Kingdom Churchill Contract Services Full time

National Accounts Administrator - London or Gateshead

We are looking for a National Accounts Administrator in our London or Gateshead office to support on all administration duties dedicated to our National Accounts.

You will deliver the highest levels of customer service to internal and external clients within the team. Are you passionate about delivering first class Customer Service? Can you demonstrate strong accuracy and the ability to work to tight deadlines and deliver against Client SLA’s and internal targets? Do you have strong administration and excel skills?

As National Accounts Administrator, you will be:

- Supporting the mobilisation of new contracts
- Dealing with the purchasing and reconciliation of ad hoc purchasing requirements
- Supporting the National Account Manager review, analysing and updating client billing and sub-contractor spend as required
- Updating our internal systems with all client requests, ensuring notes are updated from request to follow-up calls through to resolution
- Co-ordinating bookings and client notification of planned works including setting up new sites with sub-contractors, handling queries and raising invoices and PO’s
- Dealing with any other duties as may reasonable be expect from time to time

As National Accounts Administrator, you will be:

- Analytical skills with excellent organisation and communication skills both written and verbal paying attention to detail
- Excellent issue resolution skills, showing a “investigative” and “can do” approach and attitude to all tasks
- Previous accounting administration experience would be an advantage
- A flexible, punctual approach and able to prioritise workload to meet multiple deadlines daily
- Confident, enthusiastic, and self-motivated with ability to understand and implement processes
- Ability to build professional, friendly, and accessible relationships with stakeholders at all levels
- Strong understanding and previous experience of Excel

What we offer you

The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you.

The good stuff
- We are employee-owned, making you a beneficiary of our future success
- Two paid volunteering days annually - from beach cleans to supporting your local community. You choose
- More than 250 perks and hundreds of exclusive deals and discounts
- Lots of training, development & apprenticeship opportunities to grow and progress your career
- Our Mosaic committee & Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion at Churchill
- All year-round recognition and annual awards programme to thank our shining stars

Our commitment to Diversity, Equity and Inclusion

Reasonable adjustments

Please let us know if there are any adjustments we can make to support you during our recruitment process. We’re h

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