Business Support Officer

2 weeks ago


Barnsley, United Kingdom Akton Recruitment Full time

Barnsley

£13.23 Per Hour

Job Role

To provide an effective Business support service to a diverse range of front line and statutory services in accordance with the relevant government legislation and guidelines.

Deal with telephone and face to face enquiries, providing advice, guidance, signposting and support to internal and external customers, across a diverse range of service functions in line with legislation, regulations, policies and procedures.

Triage and direct referrals and requests for service received via all channels to the relevant service teams to ensure a timely response and excellent customer service.

Organise and provide support at a range of statutory meetings, where emotive content is a regular feature, producing accurate minutes and action schedules and liaising effectively with both internal and external stakeholders.

Undertake financial administration including placing orders, raising sales orders, paying invoices/internal recharges, reconciling income, updating casefiles where relevant, using electronic systems and in line with the financial regulations of the Council.

Undertake administrative duties whilst dealing with interruptions, queries and conflicting demands arising from customer queries and requests.



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