Administrator

2 months ago

Barnsley, United Kingdom Reed Business Support Full time

We are currently recruiting for an Administrator on behalf of our public sector client. You will help to provide an effective business support service to a diverse range of front line and statutory services in accordance with relevant government legislationand guidelines.

Hours of work - Full-Time (37 hours per week) working Monday to Friday 9am to 5pm (Hybrid)

Main duties:

- Provide an efficient and confidential business support service
- Deal with telephone and face-to-face enquiries, providing advice, guidance, signposting, and support to internal and external customers
- Triage and direct referrals and requests for service received to the relevant service teams ensuring a timely response and excellent customer service
- Input, record, check, and maintain a variety of systems including bespoke databases
- Organise and co-ordinate meetings, diaries and appointments, ensuring schedules and venues are appropriate for attendees
- Undertake administrative duties whilst dealing with interruptions, queries and conflicting demands arising from customer queries and requests
- Undertake financial administration including placing orders, reconciling and processing payments using electronic systems
- Attend meetings and transcribe notes within a 3 day timeframe
- Issue petty cash where necessary to appropriate staff

Personal spec:

- 4 GCSEs grade A* to C (or equivalent)
- Confident using Microsoft Office Applications
- Experience within a similar business support or administration role
- Experience working with highly confidential and sensitive information
- Experience working with financial information
- Experience minute taking using a laptop
- Good communication and interpersonal skills with the ability to communicate clearly and effectively in both written and verbal formats
- Able to handle and process considerable amounts of manual and computerised information ensuring accuracy of processing and safeguarding of sensitive and confidential information
- Emotional resilience and composure when dealing with information and situations that are difficult and emotive in content
- Experience using financial systems (Desirable, not essential)
- Able to organise and prioritise conflicting workloads to meet strict deadlines
- Able to work as part of a team
- Willing to undertake any travel in relation to the role when necessary
- Willing to undertake a DBS check if successful

**Benefits**:

- Holiday pay which is accrued with the hours you work
- Access to health care and pension scheme
- Career advice
- Weekly pay role
- And much more

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