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Pastoral Support Officer for International

4 months ago

Nuneaton, United Kingdom George Eliot Hospital NHS Trust Full time

Job Title-Pastoral Support Officer for International Recruitment

Hours per week-37.5

Perm/Fixed Term-Fixed term

Salary-£28,407 - £34,581 Per annum

Closing Date-11th Aug 2023

Interview Date-TBC

George Eliot Hospital NHS Trust (GEH) recognises the importance of effective pastoral support in supporting international educated and recruited nurses and the retention of this highly skilled workforce. Therefore, we have implemented a new role into our international nurse recruitment programme (INRP), a dedicated Pastoral Support Officer.

A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.

JoinTeamEliot

This role will be responsible for all aspects of pastoral care for internationally recruited nurses across the Trust: providing support during the recruitment process, arrival in the UK and until they are completely settled in the workforce. You will offer administrative, emotional and practical support and you will need to balance ‘being there’ for nurses but at the same time helping nurses to build their resilience and their own sustainable support networks.

You will also be responsible for assisting with accommodation provision for nurses and building relationships with local accommodation providers. You will play a key role in ensuring that GEH adheres to ethical standards for international recruitment

Here at George Eliot our vision to‘excel at patient care’takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:
Effective Open Communication

excellence and safety in everything we do

Challenge but support

Expect respect and dignity

Local health that inspires confidence

**Benefits**: On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, on-site discounted gym, extensive in-house course learning directory, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.

Main duties and Responsibilities

General

The postholder will provide professional support to the International Nurse recruitment multidisciplinary and leadership team. This will include:

- Working in collaboration with key stakeholders to scope, develop and introduce support networks which will enhance the integration of international nurses within the Trust and the local community.
- Being responsible for the organisation and delivery of key projects which will ensure sustainable processes are in place for this group of nurses which will improve their experience throughout being recruited, on arrival in the UK and throughout their employment with the Trust.
- Aligning the processes and support to the NHS Pastoral Care Quality Standards.

Pastoral Care
- Act as main point of contact with international nurses prior to arrival to the UK, supporting the recruitment and operational teams to manage and respond to enquiries during the recruitment and onboarding process.
- Arrange refreshments/food and transport as indicated for the initial arrival period.
- Arrange a ‘meet and greet’ with key stakeholders.
- Organise face to face and virtual events when required.
- Orientate internationally recruited nurses to their Line Manager, wards, the hospital and community.
- Signpost to local amenities and services
- Advise on George Eliot Hospital NHS Trust’s facilities and benefits
- Support internationally recruited Nurses with networking locally and regionally.
- Support the local on-boarding programme for the recruitment of international nurses which will include designing and distributing welcome packs.
- Support new nurses to undertake registration processes required on arrival to the UK including gaining access to a UK bank account, National Insurance numbers, GP services and Biometric Residency permit (BRP)
- To work closely with the Resourcing Team to understand recruitment requirements and legislation for International Recruitment.
- Utilise a range of digital communication methods such as WhatsApp and Microsoft Teams.
- To support, resolve or escalate any concerns raised by international Nurses.
- To attend all relevant meetings and deputise for colleagues as required.

Planning and organising
- To identify, plan and deliver agreed outcomes in relation to the onboarding of a new colleague, supporting their overall employee experience.
- To produce and present detailed reports on the progress of projects as required.
- To resolve concerns / issues when raised at any stage of the onboarding process or whilst in the Induction period, seeking guidance from experienced / senior members of th