Customer Service Assistant

1 month ago

Coleshill, United Kingdom One Stop Convenience Stores Limited Full time

About the role
At One Stop we aim to serve our local shoppers a little better every day, with a culture that is friendly, fun and where everyone is treated with respect, you have a really great place to work. As part of the team, you can make a difference to our business by:

- **Treating each other how they like to be treated.**:

- **Making things easier.**:

- **Working together as one team.**:

- **Making our customers at the heart of everything we do.**

We want you to understand the business inside out, we need you to live and embed our values and build great relationships with the amazing people across our business.

As a business we’re at our best when we’re connected and working together. We believe coming together in person enables us to deliver more effectively on our core purpose and provides stronger connection between colleagues, as well as with customers, and suppliers. It also allows us to truly experience the culture which makes One Stop a great place to work for all. At One Stop we offer a flexible working pattern that will support us to connect more in person, whilst continuing to provide the flexibility that we know you value and maintain the benefits we have experienced from blended working. All colleagues will be expected to spend at least two days each week working in the office and should expect to come together more than this on a regular basis, as needed, on any given week, this will be driven by role, business priorities, workload requirements, or to enable us to work more effectively together. Please talk to us about what this means for you.

You will need
**To understand how we lead**:
**Believe in each other**:
Building trust-based relationships

Caring for each other

Backing each other

Being clear on our shared purpose

Finding ways to work better together, driving end to end collaboration

Respecting & valuing each others expertise and contribution

**Stay Curious**:
Looking in different places for new ideas and perspectives

Being inclusive and giving everyone a voice

Wanting to learn more

Seeking to understand yourself and others

Embracing change and adapting to the opportunities and challenges it brings

Understanding how your work enables our purpose and strategy

**Be Brave**:
Taking responsibility for your decisions and making things happen

Pushing the boundaries by taking measured risks

Doing the right thing for customers, colleagues, communities & the planet

Speaking up when something doesn’t feel right

Being yourself and showing your vulnerabilities

Acknowledging when something doesn’t work; fail fast, share learnings, and move on

**Live 20/80**:
Doing only the few things that will make the biggest difference

Ruthless prioritisation

Finding creative ways to get there quicker and with less effort

Acting like it’s your own money, resource and time

Striving for progress over perfection

Using what’s already there, not always needing to reinvent

About us
One Stop Stores Ltd is a leading organisation in the UK Convenience Store market, we are owned by Tesco PLC but operated as a separate business.

One Stop is a retail convenience business with over 850 shops and a key focus on being the best store for customers in the neighborhood. Open 7 days a week One Stop aims to meet the needs of all its local customers.

Since 2003 we have been a subsidiary of Tesco. With our stores situated throughout England and Wales, there’s sure to be a One Stop near where you live or work.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancies

What’s in it for you
At One Stop we value our colleagues just as much as our customers, and part of this is the benefits we offer:

- 10% Discount in One Stop & Tesco stores
- Discounted Tesco pharmacy services
- Discounted shopping website
- A great holiday package
- A commitment to your career development
- Community involvement and charity work
- Pensions Scheme

One Stop is a subsidiary of the Tesco Group but is operated as a separate business and as such benefits offered will differ between One Stop and Tesco.

  • Customer Services Assistant

    1 week ago

    Coleshill, United Kingdom Compass Group Full time

    **What you'll be doing**: We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team that takes a real pride in what they do, takes pride in their food...

  • Customer Services Assistant

    6 days ago

    Coleshill, United Kingdom Compass Group Full time

    **What you'll be doing**: We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team that takes a real pride in what they do, takes pride in their food...

  • Customer Services Assistant

    1 week ago

    Coleshill, United Kingdom Warwickshire County Council Full time

    **Customer Services Assistant**: - location_on - Coleshill 17/04/2024 - Customer Services Assistant The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included. Job details **Salary** £23,500 to £23,893 per annum pro rata **Contractual...

  • Customer Services Assistant

    2 weeks ago

    Coleshill, Warwickshire, United Kingdom Warwickshire County Council Full time

    Customer Services Assistant:- location_on Coleshill17/04/202 Customer Services AssistantThe job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.Job detailsSalary£23,500 to £23,893 per annum pro rataContractual hours18.25BasisPart timeRegionNorth...

  • Customer Service Coordinator

    2 weeks ago

    Coleshill, United Kingdom Penns Recruitment Full time

    Customer Service CoordinatorColeshillUp to £23,000 + BenefitsOur client is a highly successful and established Facilities Management company who maintain many different sites nationwide. They are currently looking to recruit a Customer Service Coordinator to complete the team.This job involves the following. * Raising jobs and allocating them to engineers....

  • Customer Service Export Clerk

    2 weeks ago

    Coleshill, United Kingdom Logix Recruitment Limited Full time

    Customer Service Clerk - ExportsOur client, a British-based multi modal Freight Forwarder specializing in Logistics, e-commerce, and warehousing, is looking for a Customer Service Clerk - Exports to join their team. As one of the leading independent freight forwarding companies in the UK, they handle freight globally by road, sea, rail, air, and...

  • Customer Service Export Clerk

    4 weeks ago

    Coleshill, United Kingdom Logix Recruitment Limited Full time

    Our client is a British based multi modal Freight Forwarder specialising in Logistics, e-commerce and warehousing. As one of the largest independent freight forwarding companies in the UK, they manage freight from around the world by road, sea and rail, through the air and across the oceans.Customer Service Clerk - Exports * Arranging and processing Export...

  • Customer Service Representative

    4 weeks ago

    Coleshill, United Kingdom Resolve Recruitment Services Full time

    **Customer Service Advisor, Coleshill** (Hybrid option) Resolve Recruitment are working with a multinational leading service provider within the têxtile management markets. Due to continued growth, they now seek several an experienced Customer Service Advisor to join their growing team in Coleshill, Birmingham. **NB: This role offers a potential career...

  • Customer Service Apprentice

    3 weeks ago

    Coleshill, United Kingdom Air Liquide Full time

    **How will you CONTRIBUTE and GROW?**: Our Apprenticeship programme offers the opportunity for both face-to-face and virtual training to learn the skills and knowledge required for the role. You’ll pick up the ropes from a role model who you will shadow and work with for the duration of your apprenticeship. As an Apprentice with us you’ll be fully...

  • Customer Service Administration Apprenticeship

    2 weeks ago

    Coleshill, United Kingdom The Apprenticeship Centre Full time

    Exciting Opportunity: Customer Admin Support Apprentice in Coleshill, Birmingham! Join our dynamic company specializing in bespoke design, build, and maintenance services. Support our impressive client list across the UK while gaining valuable skills. Assist with admin tasks, handle customer inquiries, and maintain records. Work alongside experienced...

  • Customer Service Advisor

    4 weeks ago

    Coleshill, United Kingdom Vistry Group PLC Full time

    Role Overview: **In a Nutshell** We have a new opportunity for a Customer Service Advisor to join our team within Countryside Partnerships South West Midlands, at our office in Coleshill. As our Customer Service Advisor you provide an exceptional customer care service to all Countryside Partnerships Clients in accordance with the guidelines specified within...

  • Customer Service Advisor

    3 weeks ago

    Coleshill, United Kingdom Vistry Group PLC Full time

    Role Overview: **In a Nutshell** We have a new opportunity for a Customer Service Advisor to join our team within Countryside Partnerships South West Midlands, at our office in Coleshill. As our Customer Service Advisor you provide an exceptional customer care service to all Countryside Partnerships Clients in accordance with the guidelines specified within...

  • Customer Service Administrator

    4 weeks ago

    Coleshill, United Kingdom TMR Group Full time

    **Customer Service Administrator** **£30,000** **Coleshill** **The Company** An international business that provides materials to the building trade industry. Employing over 1000 people, covering 30 countries worldwide offering a best-in-class service and remains independently owned. **What will you do as a Customer Service Administrator?** - Process...

  • Customer Service Advisor

    4 weeks ago

    Coleshill, United Kingdom BNJ Consultants Full time

    BNJ Consultants are currently recruiting for Customer Service Advisor based in Birmingham, Coleshill (Hams Hall). **Salary**: £11.44ph with weekly payment **Hours**:Monday to Friday 08:00-17:30 **Job duties**: - Carry all customer services functions in line with company policy and procedures. - Maintain and enhance both internal and external customer...

  • Customer Service Support

    4 weeks ago

    Coleshill, United Kingdom Pertemps Network Group Full time

    **Customer Service Support**: - 063105979**£11.44 Per Hour** - Full Time**Temporary** **Coleshill, Warwickshire** **Customer Service And Call Centre** **Job Description**: **Customer Service Support** Do you want to become an integral team member working for one of the top 3 Logistics companies in the World?- **Hours**: Monday - Friday, between the...

  • Customer Service Advisor

    2 weeks ago

    Coleshill, Warwickshire, United Kingdom Vistry Group PLC Full time

    Role Overview:In a NutshellWe have a new opportunity for a Customer Service Advisor to join our team within Countryside Partnerships South West Midlands, at our office in Coleshill. As our Customer Service Advisor you provide an exceptional customer care service to all Countryside Partnerships Clients in accordance with the guidelines specified within the...

  • Customer Service Administrator

    1 week ago

    Coleshill, United Kingdom TMR Group Full time

    **Customer Service Administrator** **£27,500 to £35,000** **Coleshill, Hybrid** **The company** The business is relocating to the West Midlands over the coming months an international business that provide materials to the building trade. Employing over 1000 people, covering 30 countries worldwide. **Why would I want to work here?** Set in the rural...

  • Customer Service Advisor

    3 weeks ago

    Coleshill, United Kingdom NCF Living Full time

    **Position: Customer Service Advisor** **Job Type: Permanent, Full Time** **Work hours: 5 days per week (Monday-Friday only)** **Location: Hams Hall, Coleshill - 100% office based** **Salary: £23,000-£25,000 per annum (dependent on experience)** NCF Living is a fast-growing, dynamic company looking for a Customer Service Advisor to support the Head...

  • Customer Service Advisor

    3 weeks ago

    Coleshill, United Kingdom Air Liquide Full time

    **How will you CONTRIBUTE and GROW?**: We are looking for a Customer Service Advisor to join our team in Coleshill. In this role you will be h andling queries and complaints from customers and business partners in a multi channel contact centre environment and provide rapid resolution of issues. **__________**: **Are you a MATCH?**: - Confident and clear...

  • Temporary Customer Service Advisor

    2 months ago

    Coleshill, United Kingdom Page Personnel Full time

    Fantatsic business with a great reputation - Possibility of being made permanent **About Our Client**: As a Temporary Customer Service Advisor you will: - Handle requests from customers and business partners in a multi channel contact centre environment. Includes orders, queries and internal communication with sales teams - Develops and maintains knowledge...