Receptionist / Office Clerk -band 2-central Idt

2 weeks ago


Stowmarket, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

We are seeking a part-time receptionist (maternity cover) with excellent communication, customer service and IT skills to join our friendly and supportive reception team in Haymills House, Stowmarket. The reception supports various mental health teams within the building and is the first point of contact for our visitors and callers who use our service.

The position is 15 hours per week, Monday and Tuesday, 09:00 to 17:00, with half an hour for lunch.

**Duties include**:

- switchboard answering;
- diary management;
- greeting and liaising with patients, clinicians and external agencies;
- scanning and uploading information to our patient information system, Lorenzo; and
- other administrative tasks.

We can offer a welcoming, friendly and supportive environment that puts the needs and care of our service users first and provides a responsive administration service to the wider team.

**Benefits included with this role are**:

- NHS pension
- Comprehensive in house & external training programmes
- Career progression
- Starting annual leave of 27 days (pro rata) per annum increasing to 33 days (pro rata) pa based on length of service (plus paid bank holidays)
- Staff physio service
- NHS discounts and many more.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY


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