Facilities Coordinator

3 weeks ago

London, United Kingdom Perpetual Partnerships Full time

**Job Title: Facilities Coordinator**

**Location: London (Hybrid)**

**Exceptional benefits package (e.g. 30 days annual leave + bank holidays, 27% pension contribution)**

Are you a detail-oriented professional with a passion for data integrity and management? We have an exciting opportunity for a data coordinator to join our clients Estate Information Management team.

In this role, you will play a crucial part in overseeing, managing, and maintaining the integrity of data within the Planon system, Building Information Management (BIM), and Information Management related to a large portfolio of estates. Your work will span across various projects, programs, and day-to-day operations, supporting functions such as Property Management, Space Management, Asset Management, Facilities Management, Reactive/Planned Maintenance, and Project Delivery.

**Responsibilities**:

- **Lead Data Management**: Take charge of overseeing data within the Estate Information Management Team. Work closely with other technical roles in Strategic Estates to make sure data is easily accessible, reliable, and efficiently recorded to avoid doing the same work twice.
- **Ensure Data Quality**: Manage the process of bringing in space and asset data (ETL). If there are any mistakes or missing data from suppliers, provide feedback to ensure the data is accurate and of high quality.
- **Engage with Stakeholders**: Attend meetings to discuss operational issues. This involves working closely with Planon Technical roles and different groups of stakeholders. Make sure users are accurate in their data handling and support data quality rules and policies.
- **Collaborate on Priorities**: Work with a diverse Planon technical team and stakeholders to decide what tasks are most important, how work should be divided, what to expect, and when things should be done. All of this should be done while keeping in mind ethical considerations and values.
- **Support Other Teams**: Provide essential assistance to Property, Accommodation, and Maintenance Service Teams by giving them accurate and high-quality data to use in Estate Data Reports.
- **Manage Documents**: Handle the organisation of documents for the Estate Information Management Team making sure important documents are properly stored in the Aconex Common Data Environment (CDE) according to corporate rules.
- **Ensure Information Security**: Make sure that information security rules are followed, including those related to the Protective Marking System.
- **Liaise with Stakeholders**: Collaborate with stakeholders to solve any problems or questions related to Planon support and its functions. Be a go-to expert in these areas.
- **Track Performance**: Create and manage existing Planon Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and Improvement Targets for current and past projects. Make sure the Estate Information Management Team consistently meets these targets.
- **Stay Informed**: Keep up-to-date with the best practices in the industry and standards. Use this knowledge to shape and oversee policies, procedures, and guidelines.

**Experience/Qualifications**:

- BSc in Information Management.
- Previous experience in data coordinator role within asset management, facilities management or property management is essential
- Experience of implementation and management of Estates Information Systems such as CAFM or IWMS.
- Demonstrable knowledge of Data Reporting including but not limited to: Property measurement procedures, Gross External, Gross Internal and Net Internal Areas to RICS Standards, Space Usage and Utilisation. Industry standards (SFG20, Uniclass and NRM), Trend Analysis, Root Cause Analysis and KPIs.
- Knowledge of the Asset Management industry in the operational phase: ISO 55000, ISO 19650 and ISO 31000 is desirable.

**Understanding of**:

- Advanced working knowledge of Planon, AutoCAD, Revit, Naviswork, Databases, and Business Information Systems such as PowerBI
- Understanding of Estate Operations: Property Management, Space Management, Facilities Management, and Reactive/Planned Maintenance.

**Job Types**: Full-time, Permanent

Pay: £34,000.00-£39,000.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Flexitime
- Private dental insurance
- Private medical insurance
- Work from home

Schedule:

- Flexitime
- Monday to Friday

Work Location: In person

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