Facilities Coordinator

2 weeks ago

London, United Kingdom Corporation Service Company Full time

Title: Facilities Coordinator

Location: London/Guernsey 

Working Hours: Monday to Friday - 9am - 5.30pm - Onsite

Position Summary:

Facility coordinator to work under the direction of the global facility director and regional facilities managers to ensure the health and safety of all employees and visitors to CSC offices. In addition, to manage the physical space of the CSC offices, including all office buildings, parking structures and grounds for each location assigned. The individual will serve as a liaison between employees, outside contractors and/property managers to resolve issues in a timely manner. The facility coordinator will be responsible to develop and document processes for the maintenance and security of the CSC offices that are in alignment with the global facilities processes. The individual will be responsible for planning, implementing, and coordination of these processes for each location assigned with the support of the regional facilities teams.

Responsibilities to include:

Work effectively within a global team to achieve global facilities goals. Ability to maintain customer service focus while juggling multiple responsibilities and priorities. Individual needs to stay organized while multi-tasking and work well in a fast-paced environment. Possess outstanding follow-through and problem solving skills, including basic project management. Ability to be self-directed and self-motivated to handle various tasks. Individual will be empowered to make decisions with the guidance of the global facilities director and regional facility manager. Create documentation of processes and/or workflows. Contributes to the facility team’s knowledge base, including documentation and collaboration with other facility coordinators and/or managers in the organization. Respond to facility service requests via phone, email and facility tickets (Service Now and/or property management specific systems). Address and resolve incidents and requests engage other resources to resolve all incidents in a timely manner. Document all resolutions and monitor for patterns or trends. Support all building emergencies on an ongoing basis, including the coordination of outside contractors or property management to fix issues. Document all resolutions and monitor for patterns or trends. Support a preventive maintenance program within the confines of the facility annual budget. Assist in overseeing preventative maintenance schedules, test building security systems and prepare for emergencies by creating action plans. To serve as the facility emergency response coordinator and maintain plans for fire evacuation, emergency response and disaster response as appropriate.  Support health and safety practices that meet local guidelines and/or requirements for each assigned office. Meeting regularly with each property and/or building management to discuss areas of opportunity, including monthly assessment of nightly janitorial services. Maintenance of office equipment, including the physical space of all employees and facilities at a central campus. Proactive space planning including documentation of processes. Review furniture, AV and equipment needs of the campus and budget accordingly. Identify the sequence of events needed to coordinate various size internal and external office moves.  Maintain current lists of all furniture, AV and equipment assets, as well as track furniture and fixture (7 yr) and lease hold improvement (10 yr) depreciation schedules. Administer the office supply relationship and look for opportunities to save the organization money. Ability to adjust work schedule as needed to cover after hours projects, such as office moves and /or facility upgrades within reason. Availability to handle after hours on call rotation as appropriate. The position is very active and requires standing, walking, bending, kneeling, stooping, and climbing on a daily basis. The individual will frequently be required to lift or move over 50 pounds.

Skills and expertise to include:

Preferred facility and/or project management experience. Microsoft Windows Operating system, Word, Excel and Outlook. Attention to detail. Ability to work with others and to manage offices remotely. Excellent communication skills.  Ability to be self-directed.

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