Global Service Delivery Coordinator

5 months ago

Newcastle upon Tyne, United Kingdom Cintra HR & Payroll Services Full time

**Description**:
Join our Global team as a Global Service Delivery Coordinator

We are on the look out for customer service professionals who are ready for their next challenge.

Located within the vibrant community of Hoults Yard, our modern offices provide an inspiring work environment. Situated on the edge of the Ouseburn Valley, you'll have access to flourishing creative networks, rich local heritage, and a lively social scene.

**The Opportunity**:
Your key activities will include:

- Acting as the initial point of contact for both clients and our international partners.
- To handle and resolve routine payroll queries with professionalism and efficiency.
- Maintaining meticulous accuracy and attention to detail when verifying payroll reports.
- Working as a team to deliver outstanding support.

**About You**:
You are an
**excellent team player **and posses strong
** communication **skills. You will have a
**client-centric** mentality, with the focus always being on outstanding service. You have a
**solutions driven **approach to problem solving and are
**adaptable** with a
**can-do attitude**.
- Further information regarding this role can be found in the attached job description._

**What's in it for me?**:
At Cintra Global, we firmly believe that our employees are the cornerstone of our success, and investing in their growth is synonymous with investing in the future of our company. As part of our commitment to nurturing our team, we are proud to offer:

- A competitive salary with generous quarterly bonus opportunities
- Hybrid and flexible working arrangements supporting your work-life balance
- Employer matched pension contribution to 5%
- Wellbeing support through our company paid cash plan and employee assistance program which includes spa and gym discounts
- Onsite discounted parking
- And more

We go the extra mile to strategically invest in our employees by providing them with invaluable learning opportunities to propel their careers forward. Our commitment to continuous employee training ensures that knowledge remains up-to-date, skills stay sharp, and confidence continues to grow. We firmly believe in empowering our workforce with the tools they need to thrive and succeed.

**About Payroll Software & Services Group**:
Established in 2019, the PSSG specialises in delivering top-notch software and outsourcing solutions for HR, Payroll, and Business Support across the UK, Ireland, and international markets.

Payroll, serving as the foundation of all employee-employer relationships, ensures accurate and timely compensation, while HR provides vital support, training, and development to unlock the full potential of individuals and create a harmonious work environment.

With a team of over 250 dedicated professionals and office locations in the UK and Ireland, the PSSG is experiencing rapid growth as an agile company. Supported by financial investment from esteemed private equity firm Tenzing, we are poised for even greater success. This is an exceptionally exciting time to join the PSSG, as numerous opportunities for career advancement and progression await those who are ready to seize them.

Join us in shaping the future of HR, Payroll, and Business Support as we continue to expand our horizons and make a lasting impact in the industry.

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