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Helppoint Administrator

4 months ago

Gateshead, United Kingdom Churchill Contract Services Ltd Full time

The main purpose of this role

To be part of the HelpPoint team for Churchill group companies, to assist with administrative support to HelpPoint, with a particular focus on purchasing, invoice reconciliation & client billing.

**Role Description**

Administrative Duties
- Support the mobilisation of new contracts and install of all additional services
- Set up of client billing and sub-contractor invoicing/Workbills
- Ad hoc Purchasing and reconciliation of ad hoc purchasing requirements
- Matching and recording PO’s and invoices for clients and sub-contractors
- With the support of the HelpPoint Manager review, analyse and update client billing and sub-contractor spend as required
- Assist with any annual price increase updates to the business
- Review invoices with discrepancies from purchase ledger
- Communicating with suppliers in relation to pricing queries
- Update finance team on subcontractor price lists as required

HelpPoint Duties
- Updating our internal systems with all client requests, ensuring notes are updated from request to follow-up calls through to resolution
- Co-ordinating the booking of and client notification of planned works including setting up new sites with sub-contractors, handling queries and raising invoices and PO’s
- Cover for the reception area as required
- Any other duties as may reasonable be expect from time to time

**Job Types**: Full-time, Permanent

**Benefits**:

- On-site parking
- Work from home

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- GATESHEAD: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you confident with Word, Excel and have strong IT skills?
- Do you have experience in providing exceptional customer service and building and maintaining relationships?
- Do you have strong administration skills?
- What are your salary expectations for this role?
- What is your current salary?

Work Location: One location

Reference ID: 2262