Billing Administrator

3 weeks ago


Belfast, United Kingdom fibrus Full time

Employment Type Full Time- Category Other**JOB TITLE: Billing Administrator**:
**JOB LOCATION: Belfast**:
**TERMS: Permanent**:***

**THE JOB**:
This role is for someone who is looking to make a real investment in their career. Working directly alongside the billing team. They** **will be required to work independently running collections payments, resolving non-payment issues and other administrative requirements. The post provides an opportunity for a self-starter to contribute to a new company and expand their knowledge as we grow and implement new systems.

**WHAT WILL YOU BE DOING?**:

- Manage a customer ledger and agreed resolution to accounts issues.
- With limited supervision, work independently to complete assigned tasks and responsibilities to meet agreed objectives.
- Consider the impact of recommendations when making decisions or resolving problems
- Processing financial transactions accurately
- Direct debit set ups & processes
- Resolve non-payment issues
- Conduct follow ups

**WHAT WILL YOU BRING?**:

- Experience working within a billing and collections department/finance or a desire to
- Proven experience in dealing with customer account queries.
- Excellent Customer Service and negotiation skills
- Strong numeracy skills
- Eye for detail
- Ability to adapt to new systems
- Structured and organised
- Organisational skills and the ability at any stage to manage changing priorities within tight deadlines while ensuring quality output and delivery of results
- Adaptive; positively responds to changes in deadlines and processes
- Good Communication skills, comfortable communicating across all levels
- Confident; can assert yourself in a professional and amenable manner

**IS FIBRUS FOR ME?**:
At Fibrus, we put our people first As award winners in Advancing Diversity in the Workplace at the 2023 Women in Business awards and having recently been awarded the Investors in People ‘We invest in People’ standard accreditation, we are proud to be a company who encourage colleagues to do and be their very best. Our culture is focused on trust, collaboration, growth, and flexibility.

We invest in our people, offering colleagues benefits that improve their personal lives as well as their careers So along with competitive salaries and an excellent benefits package, we also offer our colleagues benefits including mental health workshops, professional development support and private healthcare. We also recognise the importance of supporting our colleagues with life changes and have comprehensive policies around menopause, mental health, pregnancy loss and leave for maternity, parental and adoption.

As we continue to grow, you would be joining a team of dedicated and passionate people who work super hard every day to improve the lives of those in our own communities by transforming the digital infrastructure of Northern Ireland and Great Britain

We’re building something special at Fibrus, with our team at the very heart of it and we are excited to speak to potential colleagues who share our purpose

**HOW TO APPLY**:
We wish you the best of luck and thank you for your interest in Fibrus.

**Important Information**:


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