Billing Administrator

3 weeks ago


Belfast, United Kingdom fibrus Full time

**JOB TITLE: Billing Administrator (12-month FTC)**

**JOB LOCATION: Belfast**

**TERMS: 12-month FTC**

**THE JOB**

This role is for someone who is looking to make a real investment in their career. Working directly alongside the billing team, youwill be required to work independently running collections payments, resolving non-payment issues and other administrative requirements. The post provides an opportunity for a self-starter to contribute to a new company and expand their knowledge as we grow and implement new systems.

**WHAT WILL YOU BE DOING?**
- Manage a customer ledger and agreed resolution to accounts issues.
- With limited supervision, work independently to complete assigned tasks and responsibilities to meet agreed objectives.
- Consider the impact of recommendations when making decisions or resolving problems
- Processing financial transactions accurately including direct debit set up and processing
- Resolve non-payment issues
- Conduct follow ups

**WHAT WILL YOU BRING?**
- Experience working within a billing and collections or finance team or the desire to work in a financial environment
- Excellent customer service and negotiation skills, experienced in dealing with customer account queries
- Strong numeracy skills and an eye for detail
- Ability to adapt to new IT systems and changes to processes
- Strong organisational skills with the ability to manage changing priorities within tight deadlines while ensuring quality output and delivery of results is not compromised

**IS FIBRUS FOR ME?**

At Fibrus, we put our people first As award winners in Advancing Diversity in the Workplace at the 2023 Women in Business awards and having recently been awarded the Investors in People ‘We invest in People’ standard accreditation, we are proud to be a company who encourage colleagues to do and be their very best. Our culture is focused on trust, collaboration, growth, and flexibility.

We invest in our people, offering colleagues benefits that improve their personal lives as well as their careers So along with competitive salaries and an excellent benefits package, we also offer our colleagues benefits including mental health workshops, professional development support and private healthcare. We also recognise the importance of supporting our colleagues with life changes and have comprehensive policies around menopause, mental health, pregnancy loss and leave for maternity, parental and adoption.

As we continue to grow, you would be joining a team of dedicated and passionate people who work super hard every day to improve the lives of those in our own communities by transforming the digital infrastructure of Northern Ireland and Great Britain

We’re building something special at Fibrus, with our team at the very heart of it and we are excited to speak to potential colleagues who share our purpose

**HOW TO APPLY**

**Job Type**: Fixed term contract
Contract length: 12 months

**Benefits**:

- Bereavement leave
- Casual dress
- Company events
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Financial planning services
- Health & wellbeing programme
- Life insurance
- Private medical insurance
- Referral programme
- Sick pay

Schedule:

- Flexitime

Supplemental pay types:

- Bonus scheme

Work Location: In person

Reference ID: 2480


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