Customer Service Administrator

1 month ago


High Wycombe, United Kingdom The ICM Group Full time

Job Title: Customer Service Administrator (Temporary to Permanent)

Location: High Wycombe

**Salary**: £11 per hour

Hours: Monday to Friday, 8am-5pm (40 hours per week)

Contract Type: 12 weeks temporary contract then permanent

Key responsibilities:

- Responding to customer complaints and resolving issues
- Updating customer records and maintaining accurate databases
- Liaising with other departments to ensure smooth communication
- Providing administrative support to the wider team

**Requirements**:

- Excellent customer service and communication skills
- Strong attention to detail and organisational skills
- Ability to multitask and work in a fast-paced environment
- Proficient in Microsoft Office
- Previous experience in a similar role is desirable but not essential
- Purchase ledger desirable and strong admin

**Job Types**: Full-time, Temp to perm
Contract length: 12 weeks

**Salary**: From £11.00 per hour

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- High Wycombe: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person

Reference ID: High Wycombe - CS admin



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