Customer Service Assistant

5 months ago


Chigwell, United Kingdom Hallmark Cards Full time

Responsibilities:

- Handle customer inquiries, complaints, and requests in a professional and timely manner
- Communicate effectively with customers to understand their needs and provide appropriate solutions
- Assist customers with product information, pricing, and order status inquiries
- Process customer orders, returns, and exchanges accurately and efficiently
- Upsell products or services to customers when appropriate
- Perform data entry tasks to update customer information in the database

**Experience**:

- Previous experience in a customer service role is preferred
- Excellent phone etiquette and communication skills
- Fluent in English, both written and verbal
- Bilingual in Spanish is a plus
- Ability to analyze customer needs and provide appropriate solutions
- Strong data entry skills with attention to detail
- Multilingual abilities are highly valued

We offer competitive compensation and benefits packages for our Customer Service Representatives. Join our team of dedicated professionals who are committed to providing outstanding customer service.

**Job Types**: Part-time, Zero hours contract

**Salary**: From £10.42 per hour

**Benefits**:

- Company pension
- Free parking

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person



  • Chigwell, United Kingdom Hallmark Cards Full time

    Job Overview: **Responsibilities**: - Communicate with customers in a courteous and efficient manner - Organise store displays and merchandise - Utilise upselling techniques to promote products and increase sales - Manage time effectively to handle multiple tasks simultaneously - Sell products and services to meet customer needs - Demonstrate proper phone...


  • Chigwell, United Kingdom Hallmark Cards Full time

    Job Overview: **Responsibilities**: - Communicate with customers in a courteous and efficient manner - Organise store displays and merchandise - Utilise upselling techniques to promote products and increase sales - Manage time effectively to handle multiple tasks simultaneously - Sell products and services to meet customer needs - Demonstrate proper phone...


  • Chigwell, Essex, United Kingdom Kings Recruitment Consultants Full time

    Job Title: Customer Service RepresentativeKings Recruitment Consultants is seeking a highly skilled Customer Service Representative to join their team. The ideal candidate will have a strong understanding of customer service principles and be able to provide exceptional support to clients.Key Responsibilities:Provide excellent customer service to clients via...


  • Chigwell, Essex, United Kingdom Kings Recruitment Consultants Full time

    Job Title: Sales Support & Customer Services ManagerKings Recruitment Consultants is seeking a highly skilled Sales Support & Customer Services Manager to join their team. The successful candidate will be responsible for providing exceptional customer service, managing administrative tasks, and supporting the sales team.Key Responsibilities:Provide top-notch...


  • Chigwell, Essex, United Kingdom Kings Recruitment Consultants Full time

    Job Title: Sales Support & Customer Services ManagerKings Recruitment Consultants is seeking a highly skilled Sales Support & Customer Services Manager to join their team. The successful candidate will be responsible for providing exceptional customer service, managing administrative tasks, and supporting the sales team.Key Responsibilities:Provide top-notch...


  • Chigwell, Essex, United Kingdom Kings Recruitment Consultants Full time

    Job Title: Sales Support & Customer Services ManagerKings Recruitment Consultants is seeking a highly skilled Sales Support & Customer Services Manager to join their team. The successful candidate will be responsible for providing exceptional customer service, managing administrative tasks, and supporting the sales team.Key Responsibilities:Provide top-notch...


  • Chigwell, Essex, United Kingdom Kings Recruitment Consultants Full time

    Job Title: Sales Support & Customer Services ManagerKings Recruitment Consultants is seeking a highly skilled Sales Support & Customer Services Manager to join their team. The successful candidate will be responsible for providing exceptional customer service, managing administrative tasks, and supporting the sales team.Key Responsibilities:Provide top-notch...


  • Chigwell, Essex, United Kingdom Royal Mail Group Full time

    Career Highlights: Customer Service RepresentativeWe are looking for a motivated and enthusiastic Customer Service Representative to join our team at Royal Mail Group.About the RoleThis is a fantastic opportunity to work in a fast-paced environment, providing excellent customer service and support to our valued customers.Key ResponsibilitiesProvide...


  • Chigwell, Essex, United Kingdom Wiltshire Farm Foods Full time

    Job SummaryWe are seeking an experienced and reliable Delivery Driver to join our team at Wiltshire Farm Foods. As a key member of our team, you will be responsible for delivering frozen meals to our customers in a timely and efficient manner.Responsibilities:Deliver frozen meals to customers in a timely mannerUse our app to update customers on delivery...


  • Chigwell, United Kingdom CV-Library Full time

    Role: Customer Service Specialist Location: Loughton Salary: £25,100 per annum + up to £6,000 Night Shift Allowance Contract: 12 months Start Date: ASAP Are you ready to be part of a fast-paced, customer-driven environment? Join our Rapid Diagnostics team as a Customer Service Specialist! We're seeking a dedicated, customer-focused...


  • Chigwell, Essex, United Kingdom Elysium Healthcare Full time

    Your role in Elysium HealthcareAs a Catering Assistant, you will form part of our dedicated team providing exceptional hospitality services to our patients, staff, and visitors. Your primary responsibilities will involve maintaining the cleanliness and organization of the catering department, ensuring all areas and equipment are spotless and...


  • Chigwell, United Kingdom Sytner Group Full time

    We are currently recruiting for an Apprentice Bodyshop Advisor to join our expanding team at Sytner Chigwell. This is an excellent opportunity for an outgoing, enthusiastic and proactive individual who has an understanding of vehicle repairs. The successful applicant will have the opportunity to work with one of the world’s most prestigious and...


  • Chigwell, Essex, United Kingdom Wiltshire Farm Foods Full time

    Job Title: Customer Delivery DriverWe are seeking a reliable and customer-focused individual to join our team as a Customer Delivery Driver. As a key member of our delivery team, you will be responsible for delivering frozen meals to our customers in a timely and efficient manner.Responsibilities:Deliver frozen meals to customers in a timely and efficient...


  • Chigwell, Essex, United Kingdom Wiltshire Farm Foods Full time

    Job Title: Customer Delivery DriverWe are seeking a reliable and customer-focused individual to join our team as a Customer Delivery Driver. As a key member of our delivery team, you will be responsible for delivering frozen meals to our customers in a timely and efficient manner.Responsibilities:Deliver frozen meals to customers in a timely and efficient...


  • Chigwell, Essex, United Kingdom Wiltshire Farm Foods Full time

    About the RoleWe are seeking a reliable and customer-focused Delivery Driver to join our team at Wiltshire Farm Foods. As a key member of our delivery team, you will be responsible for delivering frozen meals to our customers in a timely and efficient manner.ResponsibilitiesDeliver frozen meals to customers in a timely and efficient mannerUse our app to...


  • Chigwell, Essex, United Kingdom Wiltshire Farm Foods Full time

    About the RoleWe are seeking a reliable and customer-focused Delivery Driver to join our team at Wiltshire Farm Foods. As a key member of our delivery team, you will be responsible for delivering frozen meals to our customers in a timely and efficient manner.ResponsibilitiesDeliver frozen meals to customers in a timely and efficient mannerUse our app to...


  • Chigwell, Essex, United Kingdom Wiltshire Farm Foods Full time

    Job OverviewThis role involves delivering frozen meals to our customers in a timely manner, providing exceptional customer service, and working as part of a team to ensure the smooth operation of our delivery service.ResponsibilitiesDeliver frozen meals to customers in a timely and efficient mannerUpdate customers using our appProvide exceptional customer...


  • Chigwell, Essex, United Kingdom Wiltshire Farm Foods Full time

    Job OverviewThis role is a 6 month fixed term position as a Customer Delivery Driver/Picker at Wiltshire Farm Foods. We are seeking a reliable and friendly individual to join our team and deliver frozen meals to our customers in a timely manner.ResponsibilitiesDeliver frozen meals to customers in a timely and efficient mannerUpdate customers using our...

  • Assistant Manager

    4 weeks ago


    Chigwell, Essex, United Kingdom Brunning & Price Limited Full time

    About the RoleWe are seeking an experienced and skilled Assistant Manager to join our team at The Two Brewers in Chigwell. As a key member of our management team, you will be responsible for ensuring the smooth running of our busy pub, providing exceptional customer service, and leading our team to deliver outstanding results.Your Key ResponsibilitiesManage...

  • Assistant Manager

    4 weeks ago


    Chigwell, Essex, United Kingdom Brunning & Price Limited Full time

    About the RoleWe are seeking an experienced and skilled Assistant Manager to join our team at The Two Brewers in Chigwell. As a key member of our management team, you will be responsible for ensuring the smooth running of our busy pub, providing exceptional customer service, and leading our team to deliver outstanding results.Your Key ResponsibilitiesManage...