Customer Service Representative

3 weeks ago


Chigwell, Essex, United Kingdom Kings Recruitment Consultants Full time
Job Title: Sales Support & Customer Services Manager

Kings Recruitment Consultants is seeking a highly skilled Sales Support & Customer Services Manager to join their team. The successful candidate will be responsible for providing exceptional customer service, managing administrative tasks, and supporting the sales team.

Key Responsibilities:
  • Provide top-notch customer service to ensure customer satisfaction and loyalty.
  • Manage the administration, procurement, and distribution of Christmas/Holiday cards and gifts to customers.
  • Support the sales team with product/image loading and maintenance on the company website.
  • Assist with general administrative tasks as required.
Requirements:
  • Experience working in a sales/customer support environment is essential.
  • Proficient in MS Office, including intermediate level Excel and Outlook, plus mail merge in Word and basic PowerPoint.
  • Familiarity with QuickBooks/Purchase Order system/Client Relationship Management (CRM) system is desirable.
  • Outgoing and friendly demeanor with a keen focus on customer service.
  • A flexible attitude to ensure priorities are constantly assessed and delivered on.
  • Proven ability to work as part of a team and remotely without supervision.

About Kings Recruitment Consultants:

Kings Recruitment Consultants is a leading recruitment agency specializing in the educational supply sector. We pride ourselves on providing exceptional service to our clients and candidates.



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